Outlook does not use Identities, it uses profiles.
Go to Control Panel, Mail Icon and open it. Select the Show Profiles option
and add your profile from there.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.
After searching google.groups.com and finding no answer, Darcy asked:
| I was told that I can switch Identities in Outlook 2003. I can't
| seem to figure out how to add and then switch email identities. I
| know you can in Outlook Express, but I am certain that I can't seem
| to do it in Outlook. Help...
