svchost.exe is a virus! HELP!

G

Guest

I am getting desperate here.

Symptoms:

svchost.exe pops up before i can even log on. Once logged on the svchost
error messages are persistent.

Opening "My Computer" produces an scvhost.exe error pop up and the
flashlight starts searching, maybe it opens in 30-45 seconds.

Activating ANY and ALL apps triggers scvhost.exe errors. Any file saving or
opening in ANY and ALL apps causes a 30-45 second delay with a svchost.exe
error.

I have updates all the recomended Windows Update fixes, patches, windows
installer, etc. as recommended by Microsoft

I purged al cookies, temp files, ie history, etc.

I spent maybe 4 hours with Alienware tech support with no resolution. They
verified that my hardware is fine (we did EXTENSIVE hardware testing).

I spent another 4-5 hours on the phone with Microsoft Tech support to no
avail... MS tech support wanted me to unload all of my anti-virus,
anti-spyware apps and reboot. I did that and nothing has changed.

The System event log reports many DCOM and Service Control Manager errors

This is going way beond crazy...I can barely work at all. This is costing
me some serious lost revenue for my business...

Suggestions? Recommendations? Hire an exorsist? Buy a Mac? HELP!!!!!!!!!!!
 
K

Kayman

Devonshire said:
I am getting desperate here.

Stay cool and smile :)
Symptoms:

svchost.exe pops up before i can even log on. Once logged on the svchost
error messages are persistent.

Opening "My Computer" produces an scvhost.exe error pop up and the
flashlight starts searching, maybe it opens in 30-45 seconds.

Activating ANY and ALL apps triggers scvhost.exe errors. Any file saving
or
opening in ANY and ALL apps causes a 30-45 second delay with a svchost.exe
error.

I have updates all the recomended Windows Update fixes, patches, windows
installer, etc. as recommended by Microsoft

I purged al cookies, temp files, ie history, etc.

CCleaner 1.41.544 is doing a great job
http://www.ccleaner.com/download
If Windows Defender is utilized go to Applications, under Utilities uncheck
"Windows Defender".
I spent maybe 4 hours with Alienware tech support with no resolution.
They
verified that my hardware is fine (we did EXTENSIVE hardware testing).

I spent another 4-5 hours on the phone with Microsoft Tech support to no
avail... MS tech support wanted me to unload all of my anti-virus,
anti-spyware apps and reboot. I did that and nothing has changed.

Which AV/A-S applications are you using and are these updated and current?
The System event log reports many DCOM and Service Control Manager errors

This is going way beond crazy...I can barely work at all. This is costing
me some serious lost revenue for my business...

Suggestions?

AV & A-S scan in safe mode.

Practice Safe-Hex
http://www.claymania.com/safe-hex.html

Read this also:
So How Did I Get Infected Anyway?
http://www.wilderssecurity.com/showthread.php?t=27971
Recommendations?

Process Explorer for Windows v10.21
http://www.microsoft.com/technet/sysinternals/Utilities/ProcessExplorer.mspx

Choose one (1)
Avira AntiVir® PersonalEdition Classic - FREE
http://www.free-av.com/antivirus/allinonen.html

Kaspersky® Anti-Virus 7.0 - Not Free
http://www.kaspersky.com/homeuser

ESET NOD32 Antivirus - Not Free
http://www.eset.com/
Have you seen these "extra settings for NOD32"?
http://www.wilderssecurity.com/showthread.php?t=37509

Take 'em all
SuperAntispyware - FREE
http://www.superantispyware.com/superantispywarefreevspro.html

Ad-Aware - FREE
http://www.lavasoftusa.com/products/ad_aware_free.php

Spybot Search & Destroy - FREE
http://www.safer-networking.org/en/download/index.html

Windows Defender - FREE
http://www.microsoft.com/athome/security/spyware/software/default.mspx

If all fails
Download David H. Lipman's MULTI_AV.EXE from the URL
http://www.pctipp.ch/downloads/dl/35905.asp

To use this utility, perform the following...
Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
Choose; Unzip
Choose; Close

Execute; C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }

NOTE: You may have to disable your software FireWall or allow WGET.EXE to go
through your FireWall to allow it to download the needed AV vendor related
files.

C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
This will bring up the initial menu of choices and should be executed in
Normal Mode. This way all the components can be downloaded from each AV
vendor's web site.
The choices are; Sophos, Trend, McAfee, Kaspersky, Exit this menu and Reboot
the PC.

You can choose to go to each menu item and just download the needed files or
you can download the files and perform a scan in Normal Mode. Once you have
downloaded the files needed for each scanner you want to use, you should
reboot the PC into Safe Mode [F8 key during boot] and re-run the menu again
and choose which scanner you want to run in Safe Mode.
It is suggested to run the scanners in both Safe Mode and Normal Mode.

When the menu is displayed hitting 'H' or 'h' will bring up a more
comprehensive PDF help file.
http://www.ik-cs.com/multi-av.htm

Additional Instructions:
http://pcdid.com/Multi_AV.htm

Good luck :)
 
G

Guest

I was being sarcastic when I said that svchost.exe is itself becoming a virus
as it's behavior is worse than any virus that i've ever seen.

I did another (Long) MS tech support call, the $245 version that figured out
that an errant licensing manager was crashing svchost.exe.

I did not have an actual virus.

I had resident and did spwecial scans with the following programs:

Norton AV
Ad-Aware 2007
Sprware blaster
Spybot search & Destroy
Microsoft's One care

All came up clean; no viruses. The One care did speed things up a fair
amount.

My system is operational. there are some software that Ican't install
properly.

I'm gonna bite the bullet and do a bare metal rebuild, this time Vista x64.

Kayman said:
Devonshire said:
I am getting desperate here.

Stay cool and smile :)
Symptoms:

svchost.exe pops up before i can even log on. Once logged on the svchost
error messages are persistent.

Opening "My Computer" produces an scvhost.exe error pop up and the
flashlight starts searching, maybe it opens in 30-45 seconds.

Activating ANY and ALL apps triggers scvhost.exe errors. Any file saving
or
opening in ANY and ALL apps causes a 30-45 second delay with a svchost.exe
error.

I have updates all the recomended Windows Update fixes, patches, windows
installer, etc. as recommended by Microsoft

I purged al cookies, temp files, ie history, etc.

CCleaner 1.41.544 is doing a great job
http://www.ccleaner.com/download
If Windows Defender is utilized go to Applications, under Utilities uncheck
"Windows Defender".
I spent maybe 4 hours with Alienware tech support with no resolution.
They
verified that my hardware is fine (we did EXTENSIVE hardware testing).

I spent another 4-5 hours on the phone with Microsoft Tech support to no
avail... MS tech support wanted me to unload all of my anti-virus,
anti-spyware apps and reboot. I did that and nothing has changed.

Which AV/A-S applications are you using and are these updated and current?
The System event log reports many DCOM and Service Control Manager errors

This is going way beond crazy...I can barely work at all. This is costing
me some serious lost revenue for my business...

Suggestions?

AV & A-S scan in safe mode.

Practice Safe-Hex
http://www.claymania.com/safe-hex.html

Read this also:
So How Did I Get Infected Anyway?
http://www.wilderssecurity.com/showthread.php?t=27971
Recommendations?

Process Explorer for Windows v10.21
http://www.microsoft.com/technet/sysinternals/Utilities/ProcessExplorer.mspx

Choose one (1)
Avira AntiVir® PersonalEdition Classic - FREE
http://www.free-av.com/antivirus/allinonen.html

Kaspersky® Anti-Virus 7.0 - Not Free
http://www.kaspersky.com/homeuser

ESET NOD32 Antivirus - Not Free
http://www.eset.com/
Have you seen these "extra settings for NOD32"?
http://www.wilderssecurity.com/showthread.php?t=37509

Take 'em all
SuperAntispyware - FREE
http://www.superantispyware.com/superantispywarefreevspro.html

Ad-Aware - FREE
http://www.lavasoftusa.com/products/ad_aware_free.php

Spybot Search & Destroy - FREE
http://www.safer-networking.org/en/download/index.html

Windows Defender - FREE
http://www.microsoft.com/athome/security/spyware/software/default.mspx

If all fails
Download David H. Lipman's MULTI_AV.EXE from the URL
http://www.pctipp.ch/downloads/dl/35905.asp

To use this utility, perform the following...
Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
Choose; Unzip
Choose; Close

Execute; C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }

NOTE: You may have to disable your software FireWall or allow WGET.EXE to go
through your FireWall to allow it to download the needed AV vendor related
files.

C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
This will bring up the initial menu of choices and should be executed in
Normal Mode. This way all the components can be downloaded from each AV
vendor's web site.
The choices are; Sophos, Trend, McAfee, Kaspersky, Exit this menu and Reboot
the PC.

You can choose to go to each menu item and just download the needed files or
you can download the files and perform a scan in Normal Mode. Once you have
downloaded the files needed for each scanner you want to use, you should
reboot the PC into Safe Mode [F8 key during boot] and re-run the menu again
and choose which scanner you want to run in Safe Mode.
It is suggested to run the scanners in both Safe Mode and Normal Mode.

When the menu is displayed hitting 'H' or 'h' will bring up a more
comprehensive PDF help file.
http://www.ik-cs.com/multi-av.htm

Additional Instructions:
http://pcdid.com/Multi_AV.htm

Good luck :)
 
K

Kayman

Devonshire said:
I was being sarcastic when I said that svchost.exe is itself becoming a
virus
as it's behavior is worse than any virus that i've ever seen.

I did another (Long) MS tech support call, the $245 version that figured
out
that an errant licensing manager was crashing svchost.exe.

I did not have an actual virus.

I had resident and did spwecial scans with the following programs:

Norton AV
Ad-Aware 2007
Sprware blaster
Spybot search & Destroy
Microsoft's One care

All came up clean; no viruses. The One care did speed things up a fair
amount.

My system is operational. there are some software that Ican't install
properly.

I'm gonna bite the bullet and do a bare metal rebuild, this time Vista
x64.

Alright then, good luck :)

Sincerely (not sarcastically), you may wish to review/research the
efficiency of some of your AV and A-S application(s) :)
 

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