Survey response cut off

[Guest]

I have a survey where responses are submitted to an e-mail address. It
contains quite a variety of questions, including text boxes, text areas,
drop-down menus, etc. When I pretest, I notice that some of the last few
question responses are cut off or missing in the email. I have checked to
make sure the number of characters in the text areas that I pretest are not
exceeding the maximum and there are no validation commands set. Any advice??
Thanks in advance. Vanessa

 

[Ronx]

Is the form set to send the email in an HTML format? If so, change it
to a text only format, using HTML can drop entire fields from the
results.

 

[Guest]

Hello, and thank you for your suggestion.
It was set to HTML, although we've done past surveys with it set to HTML and
that's never been an issue. I tried setting the e-mail results tab's e-mail
format to the different text options but my issue is that I prefer to have
all the question names and then all the responses listed in 2 "paragraphs"
(how it comes in using HTML) so it's easier to copy and paste into an Excel
document.
Any other thoughts as to what's going on and/or how to fix it?
Thanks again!

 

[Thomas A. Rowe]

The fix is to use the text format when using the FP Form Handler or use a custom written
server-side form handler based on what is supported by your web host

--
==============================================
Thomas A. Rowe
Microsoft MVP - FrontPage

http://www.Ecom-Data.com
==============================================

 

[Guest]

Thanks to you both. I did not realize there is a 3,073 general character
limit, but whatever I test out, if I copy and paste the questions and results
into a Word document, I find only 3,073 each time. I guess I will have to
shorten my questionnaire! Many thanks again for the help provided. ~~ Vanessa