suppress command prompts - shared heap memory

[plsullivan]

Per our vendor, I set up a service to share the desktop heap memory. We
are now getting command prompts on the server's literal desktop for
each interaction with the software (a lot of them). Is there a way to
suppress these?
Thanks.

 

[Michael Silverman]

Check to see if the service is marked to Interact with the desktop.

Go to your service and in Properties check the Log On tab for the
setting under Use Local System Account that has a checkbox saying Allow
Service to interact with desktop. Uncheck it if it is checked and the
command prompts should go away. One thing to ensure is that those
command prompts are not requiring user input, like press a key or enter
data. If they do then the service will most likely hang up and with no
desktop interaction, you won't see why.

Mike.

 

[plsullivan]

The vendor suggested sharing the desktop as a fix. So I need to leave
that option checked.
Thanks,
Phil

 

[Michael Silverman]

I suggest calling them and opening a ticket about this.