Supervisor needs mail from 3 ISPs??!!

G

Guest

Headquarters IT department does not run exchange server. Instead they have an ISP (ISP#1)and use ISP mailboxes with a company alias. Supervisor Bill is now transferred to another state. At his new home, he gets an ISP (ISP#2). Now headquarters transfers his mail from ISP#1 mailbox to ISP#2 mailbox. When he is at home, it works fine.

Now Supervisor Bill comes to work at new office and wants me to bring in his mail on his laptop. At the office, we use a different ISP (ISP#3). At the office, he can receive mail from ISP#2, but can't send out and reply. Why, because at the office we have to use the SMTP of ISP#3. If I tell headquarters to route mail from ISP#1 to ISP#3, then when he is at home, he will be able receive mail, but not send out/or reply to mail.

How, using Outlook 2002, can I bring in all mail and be able to send out and reply to all mail? He wants to be able to receive, reply and send out mail from Outlook whether he is at home or at the office.

Someone, anyone, please help! :)

Thanks,

Tony
 
S

Sue Mosher [MVP]

Yes, but he may need to designate the sending account on individual messages
in order to get them to go out via the right SMTP server.
--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers



CrystalDBA said:
Headquarters IT department does not run exchange server. Instead they
have an ISP (ISP#1)and use ISP mailboxes with a company alias. Supervisor
Bill is now transferred to another state. At his new home, he gets an ISP
(ISP#2). Now headquarters transfers his mail from ISP#1 mailbox to ISP#2
mailbox. When he is at home, it works fine.
Now Supervisor Bill comes to work at new office and wants me to bring in
his mail on his laptop. At the office, we use a different ISP (ISP#3). At
the office, he can receive mail from ISP#2, but can't send out and reply.
Why, because at the office we have to use the SMTP of ISP#3. If I tell
headquarters to route mail from ISP#1 to ISP#3, then when he is at home, he
will be able receive mail, but not send out/or reply to mail.
How, using Outlook 2002, can I bring in all mail and be able to send out
and reply to all mail? He wants to be able to receive, reply and send out
mail from Outlook whether he is at home or at the office.
 
G

Guest

Sue

I am not sure I follow what you are trying to say. How would he designate the sending address to direct the email through the correct SMTP? I know how to show the from address and change that, but does that direct it to different SMPTs

Thanks

Ton

----- Sue Mosher [MVP] wrote: ----

Yes, but he may need to designate the sending account on individual message
in order to get them to go out via the right SMTP server
--
Sue Mosher, Outlook MV
Author o
Microsoft Outlook Programming - Jumpstart fo
Administrators, Power Users, and Developer
http://www.outlookcode.com/jumpstart.asp


CrystalDBA said:
Headquarters IT department does not run exchange server. Instead the
have an ISP (ISP#1)and use ISP mailboxes with a company alias. Superviso
Bill is now transferred to another state. At his new home, he gets an IS
(ISP#2). Now headquarters transfers his mail from ISP#1 mailbox to ISP#
mailbox. When he is at home, it works finehis mail on his laptop. At the office, we use a different ISP (ISP#3). A
the office, he can receive mail from ISP#2, but can't send out and reply
Why, because at the office we have to use the SMTP of ISP#3. If I tel
headquarters to route mail from ISP#1 to ISP#3, then when he is at home, h
will be able receive mail, but not send out/or reply to mailand reply to all mail? He wants to be able to receive, reply and send ou
mail from Outlook whether he is at home or at the office
 
S

Sue Mosher [MVP]

Changing the From address does not change the account used to send the
message. He would need to use the Accounts drop-down to set the outgoing
account to one with the correct SMTP server.
--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers



CrystalDBA said:
I am not sure I follow what you are trying to say. How would he designate
the sending address to direct the email through the correct SMTP? I know
how to show the from address and change that, but does that direct it to
different SMPTs?
----- Sue Mosher [MVP] wrote: -----

Yes, but he may need to designate the sending account on individual messages
in order to get them to go out via the right SMTP server.

CrystalDBA said:
Headquarters IT department does not run exchange server. Instead
they
have an ISP (ISP#1)and use ISP mailboxes with a company alias. Supervisor
Bill is now transferred to another state. At his new home, he gets an ISP
(ISP#2). Now headquarters transfers his mail from ISP#1 mailbox to ISP#2
mailbox. When he is at home, it works fine. bring in
his mail on his laptop. At the office, we use a different ISP (ISP#3). At
the office, he can receive mail from ISP#2, but can't send out and reply.
Why, because at the office we have to use the SMTP of ISP#3. If I tell
headquarters to route mail from ISP#1 to ISP#3, then when he is at home, he
will be able receive mail, but not send out/or reply to mail. send out
and reply to all mail? He wants to be able to receive, reply and send out
mail from Outlook whether he is at home or at the office.
 

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