suggested solution causes crash

[Guest]

i am having a problem implementing a suggested solution...

dustin harper recomends:
Go to Tools > Accounts > Select your mail account > Properties > Connection.
Select "Always connect using" and "Local Area Connection" if you connect
using the LAN. If you use a PPPoE connection on the PC, then you would
select that connection.

--

when i click on connections windows mail stops responding, checking for an
online solution does nothing...


Description:
A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangB1
Application Name: WinMail.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b0f9
Hang Signature: 8b65
Hang Type: 0
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 3081
Additional Hang Signature 1: c04cf53e998d65d07a7be6e1bd3f63ef
Additional Hang Signature 2: 7caf
Additional Hang Signature 3: 8906a2d688de3ec6916c25a148021da8
Additional Hang Signature 4: 8b65
Additional Hang Signature 5: c04cf53e998d65d07a7be6e1bd3f63ef
Additional Hang Signature 6: 7caf
Additional Hang Signature 7: 8906a2d688de3ec6916c25a148021da8

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[Steve Cochran]

That option should be unchecked completely for your situation.

steve

 

[Guest]

can you elaborate...
what do you mean?
what option should be unchecked?
windows mail stops responding when i click on the connections tab.
any futher help on this would be good. thanx

 

[Guest]

is there some way i can restore all defult settings for windows mail, or
even a way to reinstall the windows mail component.??

tom

 

[Steve Cochran]

There is only one checkbox under Tools | Accounts | Mail | Properties |
Connection.

Uncheck that.

steve

 

[Guest]

that may well be the case!!!

But windows mail stops responding when i click on the connections tab!!!
this is the main problem i am dealing with... I am asking how to reinstall
windows mail or patch it or something like that!!!!

 

[Steve Cochran]

Sorry. I missed the initial issue. I don't have a clue what could be
causing that or how to fix it.

steve

 

[Guest]

I can see where your name comes from, I'm equally frustrated with Vista and
Mail, a great product poorly implemented.

I had the same problem as yourself i.e. couldn't change the connection in
Mial, every time I clicked on the connection time mail froze and bombed out.
I finally found a solution, hopefully it will work for you to:

I had installed a new router and deleted the old connection name in Network
set-up, assuming I could then amend the conenction in mail, but of course
couldn't. I beleive the problem was that mail was trying to find the old
connection when it wasn't there any more. To resolve, I set-up a new dummy
connection through control panel with the same name as the previous
conenction. Once I had done that opened up mail, went to the account clicked

 

[Gary VanderMolen]

Kindly quote the post you are responding to, so we'll know what you are talking about.