I personally wouldn't share a subfolder. I'd create the folder at the same
level as my other folders because accessing a subfolder requires giving
access to all the folders above it. To share any particular folder, you
must grant at least Folder Visible access to the mailbox and all the parent
folder above the one you're trying to share and then grant the desired
access, like read, to that folder.
To access a shared folder that isn't one of the folders listed on the File | Open | Other User's Folder dialog, the mailbox owner needs to grant "folder visible" permission to the root of the mailbox and any other parent folders of the shared folder, as well as appropriate permission -- at least Reviewer -- on the shared folder itself.
The user who needs access then goes into Tools | E-mail Accounts or Tools | Services (depending on the Outlook version), brings up the properties for the Exchange Server service, and on the Advanced tab, adds the mailbox.
Did the other users follow the steps to add your mailbox to their Exchange account setup? If so, what do they see in the Folder List navigation pane?
--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
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