stopping windows installer from loading a program at startup

[Guest]

How do I stop windows installer from loading a program at startup that does
not exist?
I tried to load the windows fax program which I do not have. Now every time
I boot up window installer tries to load the program and comes back with the
message that I must find the fax program to install it. You can't uninstall
it and you can't reinstall it to uninstall it. A very frustrating
predicament. I have searched the web for ages to try to find someone with the
solution to this problem to no avail. I think I need to edit the register,
but I don't know how. I have tried to restore numerous times to no avail. I
tried add/remove program to remove the windows software to no avail.
I used Windows Registry Repair Pro to clean out the registry, but it did not
help! I am going to put this same message on some of the other forums as I am
sick of using the task manager to kill the install error message that keeps
re-running when you press cancel
Hope someone can help me
Thanks in anticipation

 

[Wesley Vogel]

Fax Services is in Add or Remove Programs under Add/Remove Windows
Components.

Go here >>

How To Add or Remove a Windows Component in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;307894

Scroll down to >>
To Remove a Windows XP Component
Follow the instructions and remove Fax Services

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[Rock]

How do I stop windows installer from loading a program at startup that does
not exist?
I tried to load the windows fax program which I do not have. Now every time
I boot up window installer tries to load the program and comes back with the
message that I must find the fax program to install it. You can't uninstall
it and you can't reinstall it to uninstall it. A very frustrating
predicament. I have searched the web for ages to try to find someone with the
solution to this problem to no avail. I think I need to edit the register,
but I don't know how. I have tried to restore numerous times to no avail. I
tried add/remove program to remove the windows software to no avail.
I used Windows Registry Repair Pro to clean out the registry, but it did not
help! I am going to put this same message on some of the other forums as I am
sick of using the task manager to kill the install error message that keeps
re-running when you press cancel
Hope someone can help me
Thanks in anticipation

Another option is to use the windows installer clean up utility:

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/?id=290301

How to use the Windows Installer CleanUp Utility
http://support.microsoft.com/defaul...de/en-gb/utility2.asp#XSLTSection122121121120

Windows Installer Clean up Utility
http://download.microsoft.com/download/office2000pro/util20/1/NT4/EN-US/msicuu.exe

 

[Guest]

Dear Rock,
Thank-you Thank-you Thank-you. You have put the smile back on my prompt
I will look for the 1st message I saw where someone was having a similar
problem and give him this very simple and very effective solution.
Thanks again
Nerida

 

[Rock]

Dear Rock,
Thank-you Thank-you Thank-you. You have put the smile back on my prompt
I will look for the 1st message I saw where someone was having a similar
problem and give him this very simple and very effective solution.
Thanks again
Nerida

Nerida, you're most welcome, and thanks for posting back.

 

[Guest]

Hi Rock,

maybe you could help with this problem I'm having: I inadvertently removed a
program (Quicktime Player) from the Installer Clean Up list BEFORE I had
uninstalled it. Now I cannot remove Quicktime because it is not recognized as
an installed program, and I cannot reinstall it either because it is
recognized as installed. Its a catch 22, it is there and it is not there. Any
ideas?

thanks

 

[Rock]

Hi Rock,

maybe you could help with this problem I'm having: I inadvertently removed
a
program (Quicktime Player) from the Installer Clean Up list BEFORE I had
uninstalled it. Now I cannot remove Quicktime because it is not recognized
as
an installed program, and I cannot reinstall it either because it is
recognized as installed. Its a catch 22, it is there and it is not there.
Any
ideas?

thanks

Contact Apple tech support. They might have a faq or info on how to do a
manual removal and reinstall. The last option is to remove the program
files and hunt through the registry for any settings for Quicktime, but it's
easy to not get everything.