Stopping Startup Program

[Michael Satterwhite]

I'm trying to help a friend with his WinXP Home Edition system. Everytime he
starts his system a program (Snapshot Viewer) starts. He wants to stop this
from coming up.

I've looked for it in the Startup program folder, but it only shows
"Microsoft Office" in the programs list. I've looked in the registry (both
under Current User and HKEY_LOCAL_MACHINE) under Software\Softwar
\Microsoft\Windows\CurrentVersion\Run, but I don't see anything resembling
a link to "Snapshot Viewer".

Can anyone offer some help on getting rid of this?

tia
---Michael

 

[Kelly]

Hi Michael,

Check for an option to not having the program run via its properties. To
gain the path type it in via Start/Search or Msconfig/Startup or
Msinfo32/Startup.

Other options for removal:

Go to Start/Run and type in: msconfig. Go to the Startup Tab and uncheck
accordingly. Then run this script to remove the disabled items from the
registry.

Clear Disabled Items from Msconfig Startup (Line 148)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Or...remove the runkeys from here: Start/Run/Regedit

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

Troubleshooting, Removing and/or Cleaning Add or Remove Programs
http://www.kellys-korner-xp.com/xp_a.htm#addremove

 

[R. McCarty]

First thing to do is determine what exactly is running. Use TaskMgr
to locate the actual process associated with Snapshot Viewer. Look
in the Processes tab for the name of the executable.
Then run Regedit and search for the exact matching name. It is most
likely starting as a Service, which is why you cannot locate it in the
usual "Run" keys.

All Windows XP Services can be located in the Registry @
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services]

As a rule, always Export any Registry Key before modifying or
deleting it.

 

[Michael Satterwhite]

Got it!

I want to thank those who responded for their help.