Stopped Working

[Don Bouchard]

For the past few days I suddenly get a window with, "Microsoft Word has
stopped working" announcement followed by the program closing before it ever
opens. This happens only 2 out of 3 times I try to start Word 2007
(OS--Vista), either from a shortcut or using Start --> Programs. What could
be going on? Did I corrupt the Word program somehow?

 

[Don Bouchard]

I found the culprit: Nuance's PDF Converter Professional 4. I had just
installed it a couple of days ago, so I tried to contact Nuance support.
They demanded $9.95 per email support. Since I had recently purchased and
installed the software, I expected free installation support. Not to be
found on the Nuance website! I am disapponted with Nuance. I uninstalled the
PDF Converter Professional 4 and Microsoft Word opens normally again.
Avoiding disabling, unsupported software, it seems, should be more than a
nuance.