STOP: 0x00000124 happens randomly when I play Sims 2

[vovillia]

I got a new computer about 3 weeks ago, and for the past 2, I get the
STOP: 0x00000124 as few seconds after the computer freezes on me when
I play the Sims 2 game, I notice sometimes right before I suspect the
computer to crash when I play the game is that I hear a tone that one
of my devices would shut off, and all of a sudden the computer goes
really slow and then freezes and half the time, I get a stop blue
screen error

I have already asked Microsoft, EA, and HP for help, and all the help
they game me, including the SP2 update, all failed to help me, I have
ran out of ideas of my own, like close unneeded opened background
processes, update BIOS, and made sure that the 32bit thingy was opened
on my HDD

Another strange thing is that this error only happens once a day,
randomly too, it could happen after I play the game for a few minuets
or a few hours, and after the error does happen, it doesn't happen
again for the rest of the day

here is one of the reports, they all told me the same thing--

Product
Windows

Problem
Shut down unexpectedly

Date
8/31/2009 1:16 AM

Status
Not Reported

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Files that help describe the problem
Mini083109-01.dmp
sysdata.xml
Version.txt

Extra information about the problem
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA800D5D7030
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

----

Computer-
HP Elite e9180f
Intel Core i7-920 2.67 GHz
NIVIDIA GeForce 250 GTS
9 GB DDR3 RAM
Windows Vista Home Premium x64

 

[Rick Rogers]

Hi,

The error, 0x00000124, is a processor error. Vista is merely reporting it
before shutting down, it's not in the operating system but rather the
hardware. Causes can include overheating, a faulty processor, and
overclocking. If you are overclocked, undo it before you damage the
processor. To check for overheating, you might want to try a stress test
from the manufacturer. Otherwise, your processor may be faulty.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
Vote for my shoe: http://rick-mvp.blogspot.com

 

[vovillia]

I never overclocked it, I left all the hardware alone on the computer,
never touched it, I don't want to void my warranty, but I think that
the processor maybe faulty, I had to already get the date cord for the
HDD replaced, I guess getting a computer specially shipped to my house
was a mistake I won't make again, I'll go get my computer looked at by
a tech again

 

[vovillia]

I never overclocked it, I left all the hardware alone on the computer,
never touched it, I don't want to void my warranty, but I think that
the processor maybe faulty, I had to already get the data cord for the
HDD replaced, I guess getting a computer specially shipped to my house
was a mistake I won't make again, I'll go get my computer looked at by
a tech again

 

[vovillia]

Ok, I just got my computer back, the tech guy said there's nothing
wrong with any of my hardware, but now when I play Sims 2, I get
either the STOP error 0x00000101 or 0x00000124 randomly, but how is
this possible if none of my hardware is faulty or damaged?

 

[Rick Rogers]

Find a different tech.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
Vote for my shoe: http://rick-mvp.blogspot.com

 

[vovillia]

I asked all the ones I know of in my area including Geek Squad, I
don't know where else to turn

 

[Rick Rogers]

Hi,

I'm sorry but there is nothing I can do for you from here outside of
explaining the source of the error code. You need a tech that actually
understands them (and the geek squad are certainly not the right ones) and
why the hardware is the problem.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
Vote for my shoe: http://rick-mvp.blogspot.com

 

[vovillia]

The strangest thing is going on now, now when I play game, I
accidentally left FireFox opened and played Sims 2, the computer
didn't act up with any errors, so I left Firefox open whenever I play
the game and for the past 3 days, no errors while I play the game,
it's odd

 

[Chuck]

A wild guess-- Your new computer has a multi core processor, possibly an AMD
processor.
If so, (Multi core) you may be able to get SIM2 to run if you assign it to
one core.

 

[vovillia]

Yeah it's a multi-core, but it's a Intel

I'll give it a try, thanks

 

[vovillia]

didn't work, while playing the game, the computer started to act up,
then it kept going slower and slower, then froze, after it froze I got
a blue screen error message saying "a clock interrupt has occurred"

 

[vovillia]

I found something that is working for me, since after the computer
freezes and turn it back on, the game runs fine

I decided to run my Registry cleaner and Disk Cleaner, then restart
the computer, play sims 2, and so far, the computer hasn't act up on
me, I just have to do this everyday if I want to play the game