T
Tim Poulsen
When I connect my digital camera (Nikon CP4500) to my USB
port, my system crashes. The system sees the camera as a
USB hard drive, goes through the New Hardware Found auto-
detect process, and then crashes.
My event log says:
==================
The computer has rebooted from a bugcheck. The bugcheck
was: 0x00000050 (0xfffffff0, 0x00000000, 0x8044f718,
0x00000000). Microsoft Windows 2000 [v15.2195]. A dump was
saved in: C:\WINNT\Minidump\Mini080503-01.dmp.
The blue-screen gives the same info, but says that the
event is associated with ntoskrnl.exe.
I searched the knowledgebase and found what looked like
related articles. For example,
http://support.microsoft.com/default.aspx?scid=kb;en-
us;291284
However, those problems were said to be related to
Usbhub.sys and were supposedly fixed with SP3. I'm running
Windows 2000 Pro with SP4. Just to be sure, I re-applied
SP4 plus all the patches listed today on Windows Update.
Another article suggested turning off antivirus software.
I did and it made no difference.
Suggestions? How do I submit a bug to Microsoft?
Thanks,
Tim
port, my system crashes. The system sees the camera as a
USB hard drive, goes through the New Hardware Found auto-
detect process, and then crashes.
My event log says:
==================
The computer has rebooted from a bugcheck. The bugcheck
was: 0x00000050 (0xfffffff0, 0x00000000, 0x8044f718,
0x00000000). Microsoft Windows 2000 [v15.2195]. A dump was
saved in: C:\WINNT\Minidump\Mini080503-01.dmp.
The blue-screen gives the same info, but says that the
event is associated with ntoskrnl.exe.
I searched the knowledgebase and found what looked like
related articles. For example,
http://support.microsoft.com/default.aspx?scid=kb;en-
us;291284
However, those problems were said to be related to
Usbhub.sys and were supposedly fixed with SP3. I'm running
Windows 2000 Pro with SP4. Just to be sure, I re-applied
SP4 plus all the patches listed today on Windows Update.
Another article suggested turning off antivirus software.
I did and it made no difference.
Suggestions? How do I submit a bug to Microsoft?
Thanks,
Tim