STOP:0x00000050 error please help!!!

[Guest]

Hi we have a DSOD when we shut down the pc (or log off) we have tested memory
with memtest, and changed it out, eliminated the m/board, going out of my
mind, its not really causing any problems but the user keeps going on about
it, cant get rid of it, does anyone have any idears? the full stop code is
STOP: 0x00000050 (0xfffffff0, 0x00000000, 0x8054a51a, 0x00000000) page fault
in nonpaged area.
i do have some mini dumps here but not sure how to upload them (if i can)

thanks kelly

 

[Ron Martell]

Hi we have a DSOD when we shut down the pc (or log off) we have tested memory
with memtest, and changed it out, eliminated the m/board, going out of my
mind, its not really causing any problems but the user keeps going on about
it, cant get rid of it, does anyone have any idears? the full stop code is
STOP: 0x00000050 (0xfffffff0, 0x00000000, 0x8054a51a, 0x00000000) page fault
in nonpaged area.
i do have some mini dumps here but not sure how to upload them (if i can)

thanks kelly

The Windows XP Resource Kit says this about your STOP code:

"This Stop message, also known as Stop 0x50, occurs when requested
data is not found in memory. The system generates a fault, which
indicates that invalid system memory has been referenced. This fault
can occur as a result of a variety of error conditions, such as bugs
in antivirus software, a corrupted NTFS volume, or faulty hardware
(typically related to defective RAM, be it main memory, L2 RAM cache,
or video RAM)."

Try manually closing down your background applications (usually
right-clicking on their icon in the System Tray will give you a
"close" option) and see if that fixes the problem. If so then it is
just a process of elimination to determine which of them (e.g.
antivirus, antispyware, firewall, etc etc) is the actual culprit.

Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2006)
On-Line Help Computer Service
http://onlinehelp.bc.ca

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."