Give this a try..
How to take ownership of a file or folder in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308421&Product=winxp
In XP Home you have to boot in safe mode to see the security tab. In XP
Pro you have to disable simple file sharing.
| Pam,
|
| I am having a similiar problem. I had backed up the data from within
My
| Documents and have replace my notebook. I have tried to restore the
files to
| the new system, which did work. The problem is that I can see the
folder on
| my new computer but I can't access the files and get the same message
you
| have.
|
| The problem does appear to be related to access permissions. At this
point I
| am trying to delete the folder just to regain my drive space but It
will not
| allow me to delete it either.
|
| I need help also and I think our problems are related.
|
| "Pam" wrote:
|
| > I have answered all of Richard's questions. I hope some one can help
me
| > access the files on the External Drive.
| >
| > Waiting,
| > Pam
| >
| >
| > Sorry, Windows XP Home (on both machines).
| >
| > Pam
| >
| > "Richard Urban" wrote:
| >
| > > Windows XP HOME
| > >
| > > or
| > >
| > > Windows XP Professional
| > >
| > > please!
| > >
| > > --
| > > Regards,
| > >
| > > Richard Urban
| > > Microsoft MVP Windows Shell/User
| > > (For email, remove the obvious from my address)
| > >
| > > Quote from George Ankner:
| > > If you knew as much as you think you know,
| > > You would realize that you don't know what you thought you knew!
| > >
| > >
| > >
| > > | > > >I used to use this External Drive on machine 1 some months ago.
Recetnly,
| > > >the
| > > > External Drive was reformatted and all the data from machine 1
were
| > > > erased.
| > > > Now the External Drive is connected only to machine 2. It is
duplicating
| > > > information only from machine 2. I am trying to open the
duplicated files
| > > > only from machine 2, the machine from which the files were
duplicated .
| > > >
| > > > Machine 1 has Windows XP, Machine 2 has Windows XP, SP 2. Both
computers
| > > > have the same version of Retrospect.
| > > >
| > > > I do not know about privileges. Any help you can offer will be
| > > > appreciated.
| > > >
| > > > Pam
| > > >
| > > >
| > > > "Richard Urban" wrote:
| > > >
| > > >> Ah! A little bit more information. Anything else (-:
| > > >>
| > > >> Are you trying to open the retrospect backup file itself from a
second
| > > >> computer, one that did not create the file to begin with? I am
not
| > > >> entirely
| > > >> certain, at this point, exactly what you are trying to do. How
was the
| > > >> file
| > > >> created and on which machine? Which machine is having trouble
opening the
| > > >> file? What versions of Windows XP are on BOTH computers? What
version of
| > > >> retrospect are on BOTH computers?
| > > >>
| > > >> Are you restoring (correct terminology) a backed up file to
another
| > > >> location
| > > >> and then having trouble opening the "restored" file to work
with
| > > >>
| > > >> Do you know about privileges?
| > > >>
| > > >> I would like to assist you further but I have become confused
now.
| > > >>
| > > >> --
| > > >> Regards,
| > > >>
| > > >> Richard Urban
| > > >> Microsoft MVP Windows Shell/User
| > > >> (For email, remove the obvious from my address)
| > > >>
| > > >> Quote from George Ankner:
| > > >> If you knew as much as you think you know,
| > > >> You would realize that you don't know what you thought you
knew!
| > > >>
| > > >>
| > > >>
| > > >> | > > >> >I understand your point. I realize that I will not have
regular access
| > > >> >to
| > > >> >the
| > > >> > BACKED UP files and that they have to be RESTORED through the
| > > >> > Retrospect
| > > >> > software.
| > > >> >
| > > >> > What I am trying to do is access DUPLICATED files. I used to
be able
| > > >> > to
| > > >> > open and save the duplicated files when I was using this
External Drive
| > > >> > with
| > > >> > another computer running Windows XP. Now, I have switched the
External
| > > >> > Drive
| > > >> > to a new computer and I cannot open the duplicated files. (As
I
| > > >> > understand,
| > > >> > the duplication function is similar to just copying files.)
| > > >> >
| > > >> > If I try to access any of the Word documents in the Local
Drive K: I
| > > >> > get
| > > >> > the
| > > >> > following Error message:
| > > >> > The folder K:/. isn't accessible. The folder may be located
in an
| > > >> > unavailable location, protected with a password, or the file
name
| > > >> > contains
| > > >> > a
| > > >> > / or \.
| > > >> >
| > > >> > I don't know if this provides any clues? How do I open access
to K:/?
| > > >> >
| > > >> > Thanks,
| > > >> > Pam
| > > >> >
| > > >> > "Richard Urban" wrote:
| > > >> >
| > > >> >> You have the idea of backups incorrect I'm afraid. There is
no way
| > > >> >> that
| > > >> >> you
| > > >> >> are allowed to work with files that are part of a backup. If
the
| > > >> >> original
| > > >> >> file is lost, or corrupted, you restore the file from the
backup you
| > > >> >> created.
| > > >> >>
| > > >> >> If one were allowed to alter a file that was in the backup,
the
| > > >> >> integrity
| > > >> >> of
| > > >> >> that file would always be suspect, wouldn't it? You would
never be
| > > >> >> certain
| > > >> >> that it somehow hadn't been tainted or corrupted.
| > > >> >>
| > > >> >> --
| > > >> >> Regards,
| > > >> >>
| > > >> >> Richard Urban
| > > >> >> Microsoft MVP Windows Shell/User
| > > >> >> (For email, remove the obvious from my address)
| > > >> >>
| > > >> >> Quote from George Ankner:
| > > >> >> If you knew as much as you think you know,
| > > >> >> You would realize that you don't know what you thought you
knew!
| > > >> >>
| > > >> >>
| > > >> >>
| > > >> >> | > > >> >> >I tried to open the files from Retrospect itself. I was
able to view
| > > >> >> >the
| > > >> >> >list
| > > >> >> > of files inside the folder. However, when I tried to open
an Excel
| > > >> >> > file
| > > >> >> > via
| > > >> >> > Retrospect after selecting the 'Open the file with
Microsoft Office
| > > >> >> > Excel'
| > > >> >> > option, I get the following Error messages:
| > > >> >> >
| > > >> >> > Excel cannot access this file. The document may be
read-only or
| > > >> >> > encrypted.
| > > >> >> > Cannot access file.
| > > >> >> >
| > > >> >> > What am I missing?
| > > >> >> > Pam
| > > >> >> >
| > > >> >> >
| > > >> >> > "Richard Urban" wrote:
| > > >> >> >
| > > >> >> >> You use the same program to view the backup as you used
to create
| > > >> >> >> the
| > > >> >> >> backup. The backup file may be password protected or
encrypted, if
| > > >> >> >> the
| > > >> >> >> program has these options, and you chose to implement
either of
| > > >> >> >> them.
| > > >> >> >>
| > > >> >> >> --
| > > >> >> >> Regards,
| > > >> >> >>
| > > >> >> >> Richard Urban
| > > >> >> >> Microsoft MVP Windows Shell/User
| > > >> >> >> (For email, remove the obvious from my address)
| > > >> >> >>
| > > >> >> >> Quote from George Ankner:
| > > >> >> >> If you knew as much as you think you know,
| > > >> >> >> You would realize that you don't know what you thought
you knew!
| > > >> >> >>
| > > >> >> >>
| > > >> >> >>
| > > >> >> >>
| > > >> >> >> > Hello,
| > > >> >> >> >
| > > >> >> >> > I am using a Western Digital External Drive to
duplicate and
| > > >> >> >> > backup
| > > >> >> >> > my
| > > >> >> >> > C:
| > > >> >> >> > drive. I am running Windows XP Home Edition Service
Pack 2. The
| > > >> >> >> > external
| > > >> >> >> > drive is labeled Local Drive K:
| > > >> >> >> >
| > > >> >> >> > The Western Digital drive uses the Dantz Retrospect
software for
| > > >> >> >> > duplication
| > > >> >> >> > and backup. Although Retrospect is duplicating the
contents of
| > > >> >> >> > the
| > > >> >> >> > C:
| > > >> >> >> > drive
| > > >> >> >> > into the External Drive (i.e., K: drive), I am unable
to view the
| > > >> >> >> > contents
| > > >> >> >> > of
| > > >> >> >> > the duplicated folder on the K: drive. When I try to
access this
| > > >> >> >> > folder
| > > >> >> >> > on
| > > >> >> >> > the K: Drive, I get an error message that says "Folder
is
| > > >> >> >> > inaccessible.
| > > >> >> >> > Access is denied."
| > > >> >> >> >
| > > >> >> >> > I called Western Digital tech support. They say it is a
Windows
| > > >> >> >> > XP
| > > >> >> >> > Home
| > > >> >> >> > Edition Service Pack 2 problem. How can I see the
contents of
| > > >> >> >> > this
| > > >> >> >> > folder
| > > >> >> >> > in
| > > >> >> >> > the K: Drive?
| > > >> >> >> >
| > > >> >> >> > (Also strangely in Windows Explorer, the K: Drive is
getting
| > > >> >> >> > listed
| > > >> >> >> > under
| > > >> >> >> > Hard Disk Drives and not under Devices with Removable
Storage.)
| > > >> >> >> >
| > > >> >> >> > Thanks,
| > > >> >> >> > Pam
| > > >> >> >> >
| > > >> >> >>
| > > >> >> >>
| > > >> >> >>
| > > >> >>
| > > >> >>
| > > >> >>
| > > >>
| > > >>
| > > >>
| > >
| > >
| > >
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| >
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| >
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