L
Lucy
Get the black screen asking me which startup method I want to choose, ie.
safe mode, etc. Anything I choose loops back to the same screen. The error
message starts off by saying sorry for the inconvenience and that the system
did not shut down properly, it says the error might be a software or hardware
problem, it also might be that it simply shut down incorrectly, and if that
was the case, just to open in normal mode. I have tried safe mode, normal
mode, save mode with prompter, in fact, i think I tried every option there,
and each one simply returns me back to the same screen. I have even left it
to count down the 30 seconds until it starts itself, and again, it loops back
to show the same screen. Can't boot with boot disk as the system came with
windows installed (and no disk provided from Best Buy when we bought it).
Anyone had this happen or know of a fix for me? Thank in advance for any
assistance!
safe mode, etc. Anything I choose loops back to the same screen. The error
message starts off by saying sorry for the inconvenience and that the system
did not shut down properly, it says the error might be a software or hardware
problem, it also might be that it simply shut down incorrectly, and if that
was the case, just to open in normal mode. I have tried safe mode, normal
mode, save mode with prompter, in fact, i think I tried every option there,
and each one simply returns me back to the same screen. I have even left it
to count down the 30 seconds until it starts itself, and again, it loops back
to show the same screen. Can't boot with boot disk as the system came with
windows installed (and no disk provided from Best Buy when we bought it).
Anyone had this happen or know of a fix for me? Thank in advance for any
assistance!