'Pappion' wrote, in part:
| It may XP Pro but I certainly cannot figure this out, nor can three
| state technologist with Blind Services--which provided me with my
| equipment--and purchased same from HP and MS on a State contract.
_____
If your system came through a state contract with HP, there should be a
special support section dedicated to those state contracts. For example,
the University of Georgia has a state contract with Dell... there is a
direct number to contact Dell support for equipment supplied under the
contract. Keep pushing the 'state technologists' AND ask for the direct HP
support number. HP is also the source for any Windows XP Pro support, not
Microsoft.
Phil Weldon
| Thank you. I posted the query because my prior posts did not show up,
| and I couldn't figure out why.
|
| I've gone through the HP Chairman's office six times, and now I've been
| informed that my business desk top computer has a "Notebook" serial
| number on it. Hence, no one could understand what the problem was about
| (they didn't 'think'!).
|
| Thank you.
| | Pappion wrote:
| > I submit them but they never show up. Where may I send an email with
| > all
| > the nutty stuff that's happening on my new HP Invent with XP Pro? I
| > have
| > 2 Spyware programs, AVG, and run Trendmicro weekly, and defrag in Safe
| > Mode, every month, etc. and crazy things are occurring.
| >
| > I think its a processor problem, in fact, one HP "tech" told me that
| > on
| > the phone, but contacting them over and over again since this was 3
| > months old, they drop my calls, or "lose" my case, and Mr. Herd, the
| > Pres. promises to "fix this issue" and that's all I hear.
| >
| > Programs disappear, colors screw up, I can't see things due to the
| > color
| > problems, and sheesh, so much more. I did get NSW removed. That helped
| > for a while.
| >
| > Thank you.
| >
|
|
| Post them just as you posted this query. However, no one here can help
| you resolve your warranty support issues; for that, you'll need to deal
| with HP. (It does sometimes help to involve your state Attorney
| General's consumer protection division, though.)
|
|
| --
|
| Bruce Chambers
|
| Help us help you:
|
|
|
| They that can give up essential liberty to obtain a little temporary
| safety deserve neither liberty nor safety. -Benjamin Franklin
|
| Many people would rather die than think; in fact, most do. -Bertrand
| Russell
|