Standby Failed - WinXP Home

[PT]

When I click Start | Shutdown | Standby, I get a message box "System Standby
Failed" with the following text:

"The device driver for the Communications Port Com1: device is preventing
the machine from entering standby. Please close all applications and try
again. If the problem persists, you may need to update this driver."

I checked out Com1: in Device Manager which says it's working properly. I
have a DSL which is always on.

What's going on?

 

[Prasad Addepalli]

Hi,

Disable Quicken download manager, if you are using any version of Quicken.
This will solve the problem.

Best of luck,

Prasad

(AOL - prasadbgd)
"The strongest oak..was once a small nut that held its ground"

 

[Doug Knox MS-MVP]

COM1 is usually an external serial port on the computer. Either a DB9 or DB25 connection. Usually used for a serial mouse or external modem. It can also be used for a Direct Cable Connection with another computer. If you don't have any of these types of devices, either disable it in the BIOS or try disabling it in Device Manager.

 

[PT]

I disabled Com1: in Device manager, and tried standby again. This time I
got a similar message specifying the dialup modem. Neither device is used
any longer since I switched to DSL. So I disabled the modem, and standby
now works, as does the Quicken download.

--
PT


COM1 is usually an external serial port on the computer. Either a DB9 or
DB25 connection. Usually used for a serial mouse or external modem. It can
also be used for a Direct Cable Connection with another computer. If you
don't have any of these types of devices, either disable it in the BIOS or
try disabling it in Device Manager.

 

[Doug Knox MS-MVP]

Glad to hear it