Sent: Tuesday, October 14, 2003 12:51 PM
At start up my computer shows this error. "spoolsv.exe has generated errors and
will be closed by windows." Then the computer reboots, but all of my printer
drivers are gone, and when i try to reload them I get this error messag "subsystem
unavailable" or "printer operation cannot continue due to lack of resources."
I tried all steps in Knowledge base article KB312052, but to no avail. I still get
the same messages even with no printer drivers installed.
If BitWare for Windows is installed see the following Microsoft Knowledge Base
Article:
KB257859 - BitWare Causes Spoolsv.exe Program Error in Windows
http://support.microsoft.com/?scid=257859
If you have any spooled data files delete them. For more information see the
archived newsgroup post by Ben Kuhn [MS] (
[email protected])
----- Begin Original Message -----
From: Ben Kuhn [MS] (
[email protected])
Subject: spoolsv.exe error msg
Newsgroups: microsoft.public.win2000.printing
Date: 2003-07-25 20:49:50 PST
URL:
http://www.google.com/groups?&threadm=#[email protected]
Raymond,
It may be that when you restart the spooler, the is trying to print the job
again. Open up the folder '%WINDIR%\system32\spool\printers' (just paste
this into an explorer window, and it will resolve %WINDIR% to your windows
installation). Delete any files in there with the extension SPL or SHD.
These are the spooled data files, so deleting them effectively flsuhes any
jobs left hanging around in the spooler. Don't delete the actual folder,
just the files in it. Then try again to restart the spooler.
----- End Original Message -----
And if none of the above helps I suggest that you post to the Printing newsgroup.
Please include the information you posted in this message; any relevant Event Viewer
(eventvwr.msc) error messages; whether or not the printer(s) involved are local or
networked; and the name and model number of the printer(s).
If you are posting from the Microsoft Communities Web Page use the following link to
open the newsgroup in your browser window:
Microsoft Product Support Newsgroups
Community Newsgroups
Windows | Windows 2000 | Printing
http://support.microsoft.com/newsgroups/default.aspx?NewsGroup=microsoft.public.win2000.printing
If you read newsgroups using a NNTP newsreader such as Outlook Express, and
use the msnews.microsoft.com news server, here is a link to the group:
news://msnews.microsoft.com/microsoft.public.win2000.printing
