SP4 Rollup Pack is bad news

G

Guest

WARNING...

So far I have had three of the five workstations trashed that had the SP4
Rollup installed. Some of them have worked for a week before breaking. Most
just stalled on the "Preparing Network Connections" screen at startup. Of
these I could get to safe mode to suck data of them. One gave a BSOD and the
user info was lost.

These workstations are Dell Optiplex GX110 & GX270 however I have another
engineer who lastnight had a Compaq Evo go blue screen on him after running
windows update which included the rollup.

I Noticed an earlier post by Bob having problems post this rollup being
installed.

I really don't think my customers appreciate paying me to troubleshoot the
problems and/or rebuild their workstations.

I'm inclined to register my disapproval here and hope the powers that be
(MS) may be notice and pull this patch or fix it.
 
M

Mark Clout

Hello!

We're having the same issue here. It's not terribly severe, but there are
about 10 computers that continually stall on the "Preparing Network
Connections". If we remove the SP4 rollup, that solves the problem. We
also use Dell. GX150's and up.

Mark
 
R

Rob Stow

Mark said:
Hello!

We're having the same issue here. It's not terribly severe, but there are
about 10 computers that continually stall on the "Preparing Network
Connections". If we remove the SP4 rollup, that solves the problem. We
also use Dell. GX150's and up.

Mark
Click to expand...

I am noticing a pattern in my neck of the woods. So far, from my
personal experiences and the experiences of others I know it
seems that if the post-SP4 rollup is used when building or a
fresh W2K system:
start with blank partition
install W2K
install SP4
install IE6, SP1
install rollup
connect to internet
run WindowsUpdate for post-rollup fixes
then no problems occur.

However, if a system is already reasonably up-to-date, then the
rollup seems to cause more problems more often than not -
specifically the "preparing network connections" one.

One friend of mine has summarized his experiences, mine, and
those of a few others, and reported it all to MicroSoft.
 
P

Paul Digby

There seems to be a common factor here. Most seem to be DELL!

I have a customer and installed the SPR Rollup to 12 machines. Guess what,
they are wait at least 15 minutes on Preparing Network Connections.

They are DELL GX240
 
G

Guest

Paul,

Thanks, I think you may be correct given the other posts I'm seeing here. I
had thought that my collegue's issue was with a white box but upon revisiting
the issue it would appear that it was a Dell Dimension of some flavour.

So that narrows the problem down to about 30% of the Windows 2000 market.

The wait on the "preparing network" definently seems to be a symptom. I have
waited over half an hour for some systems before I gave up and blew it away.
I have seen others just takeing a long time but when I checked back with the
user it was all fine and did not appear to be an ongoing concern for them.

I'm off to see if Dell know about it.

Svend.
 
P

Paul Digby

Any news from DELL?

Svend said:
Paul,

Thanks, I think you may be correct given the other posts I'm seeing here.
I
had thought that my collegue's issue was with a white box but upon
revisiting
the issue it would appear that it was a Dell Dimension of some flavour.

So that narrows the problem down to about 30% of the Windows 2000 market.

The wait on the "preparing network" definently seems to be a symptom. I
have
waited over half an hour for some systems before I gave up and blew it
away.
I have seen others just takeing a long time but when I checked back with
the
user it was all fine and did not appear to be an ongoing concern for them.

I'm off to see if Dell know about it.

Svend.
Click to expand...
 
M

Mark Clout

Big thanks to Microsoft and SUS for multiplying my workload by 100%! Having
to go to each workstation and remove this rollup. People are pissed!

Mark
 
G

Guest

I just encountered this problem at a customer site with a Compaq ML530.
Customer was experiencing blue screen with 0x1E stop errors on ntoskrnl.exe.
Could not boot in any mode. Finally broke down and called MS support, and
they were like "oh yea, I'll have you back up in 10 minutes. We have been
seeing this on a lot of 2000 machines."

Emmers from the following post had the same advice MS gave me
http://www.webnewsgroups.net/group/microsoft.public.win2000.general/topic9555.aspx

Once you get to a command prompt in Recovery Console, follow these steps:

1) Boot into recovery console.
2) Navigate to c:\winnt\system32\drivers directory
3) Ren scsiport.sys scsiport.urp.
4) Navigate to the c:\winnt\$ntupdaterolluppackuninstall$ directory
5) copy scsiport.sys c:\winnt\system32\drivers
6) Reboot into windows.
7) Call Microsoft Technical Support and open a non-fee case and request the
yet-unpublished hotfix kb904374
8) Install the hotfix 904374 and reboot and make sure everything is working
fine.
 
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