SP2 help * CLICK HERE * thx thx

[speedster]

hi,
i installed window xp sp2 thru automatic updates and it
said it is completed. It force me to restart my
computer.however, after i restart..my computer is "STUCK"
on the window xp pro loading screen."the black screen
with winxp pro letters". As a result, my window wont load
=(.afterwards i hv to format my comp.i tired installin
sp2 once again and it WORKED *BUT* after restart my
window xp pro still stuck at the same screen.

can anyone please help me out.
my comp >> pentium 4 2.4ghz 512 ddr ram
plz reply

thx in advance,

Speedster

 

[Patti MacLeod]

Hi speedster,

If your Pentium 4 is an Extreme Edition CPU, then the following, which was
first reported to the newsgroups by Cari (MS MVP), may be applicable in your
situation:

The problem of SP2 not installing on Prescott/ Celerons) and Extreme Edition
CPUs has been identified.

It appears to be due to the machine's BIOS not installing a production level
microcode update.

To check whether the BlOS is at the correct level download the Intel
Processor Frequency ID utility from:

http://support.intel.com/support/processors/tools/frequencyid/

The microcode version is identified by this utility as "CPU Revision"

So for this CPU:

· CPU Family = 15

· CPU Model = 3

· CPU Stepping = 4

The microcode revision should be at least 8 (if it is zero, then no
microcode update was installed at all):

· CPU Revision = 8

If the revisions is not 8, then boot into Safe Mode. Rename the file
%windir%\system32\drivers\update.sys so that it does not load.

Reboot into 'normal' mode. Apply the SP2 upgrade file and the failure to
boot should not recur. Check your motherboard manufacturers' website often
for updates to your BIOS as this is a temporary workaround and can cause
instability.



Regards,