SP2 Error number: 0x80072EFD

C

Colin

I downloaded SP2 and the Windows Update will not work.
It shows this message :"Windows Update has encountered an
error and cannot display the requested page" it also
shows: [Error number: 0x80072EFD]. Can anyone suggest a
fix to this problem as numerous attempts by me have
failed. Thanks in advance to all who respond.
 
J

Jon

No expert on SP2 but installed it yesterday and a similar problem. Think
this is what did the trick....

Your firewall is perhaps blocking access to the internet for svchost.exe
(Generic Host Process for Win32 Services) as it tries to access Windows
Update sites. Tweak your firewall to allow svchost.exe access to these ips,
or allow it full access, as you choose
207.46.0.0 - 207.46.255.255
64.4.0.0-64.4.255.255
213.199.0.0 - 213.199.255.255


And / or add the following sites to your trusted zones in Tools > Internet
Options > Security
http://*.windowsupdate.microsoft.com
https://*.windowsupdate.microsoft.com
http://download.windowsupdate.com


Hope this helps.


Jon
 
C

Colin

Thanks Jon. I turned on my computer this morning and my
Norton alerter popped on screen and said "Access rules
automatically created for C:\windows\System32
\svchost.exe". I immediately tried Windows Update and it
worked ( I had previously added
https://*.windowsupdate.microsoft.com
and >-----https://download.windowsupdate.com to the
trusted zones and it still would not work). It appears
to have been a delay with the Norton Firewall recognizing
whatever it has to recognize to automatically create
firewall system rules or vice versa with SP2 as the very
same thing happened with another computer of mine that
was updated to SP2. At any rate both computers are now
able to access the Windows Updater without manually
configuring the Norton Firewall to allow access. The
delay is mysterious as I also had tried reboots both by
restarting and turning the computers on and off without
success.

Original Message-----
No expert on SP2 but installed it yesterday and a similar problem. Think
this is what did the trick....

Your firewall is perhaps blocking access to the internet for svchost.exe
(Generic Host Process for Win32 Services) as it tries to access Windows
Update sites. Tweak your firewall to allow svchost.exe access to these ips,
or allow it full access, as you choose
207.46.0.0 - 207.46.255.255
64.4.0.0-64.4.255.255
213.199.0.0 - 213.199.255.255


And / or add the following sites to your trusted zones in Tools > Internet
Options > Security
http://*.windowsupdate.microsoft.com
https://*.windowsupdate.microsoft.com
http://download.windowsupdate.com


Hope this helps.


Jon


I downloaded SP2 and the Windows Update will not work.
It shows this message :"Windows Update has encountered an
error and cannot display the requested page" it also
shows: [Error number: 0x80072EFD]. Can anyone suggest a
fix to this problem as numerous attempts by me have
failed. Thanks in advance to all who respond.


.
 

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