Sound

[germ]

Hi,

i have a bit of a funny one. I have windows vista businness edition (32
bit), and the sound on my machine has stopped working. It happened after i
hibernated. Since then i have re-installed the sound drivers, downloaded
patches left right and centre, and nothing has worked so far. I had a similar
issue a few months ago, and then i did a system restore to fix the issue, and
it worked... This time however, it didn't since my machine was up for quite
some time before i hibernated, and i didn't have restore points going back
very far.

I have found mention of a issue where double entries appear in one of the
sound - advanced list boxes, but i have checked. I do not have the double
entries.

Any help would be appreciated.

regards

 

[germ]

Another symptom which i have since discovered, is that when i click on the
"recording" tab under "sound", the page freezes. It is perfectly visible, i
just can't click on it or do anything with, including closing it and changing
to another tab. I have to use device manager to close it.

 

[Cal Bear '66]

What is your sound device?

Have you uninstalled the old drivers and installed newer Vista drivers from the
manufacturer's web site?


I Bleed Blue and Gold
GO BEARS!

 

[germ]

Hi Cal Bear,

thanks for the reply.

yes, i have. I have even tried 100's of permutations of doing this. ranging
from uninstalling and then rebooting and installing in safe mode, to doing
everything in safe mode, to reinstalling without uninistalling, as well as
the normal way of doing this etc... nothing worked.

I am using an HP Compaq nx9420, with onboard sound - the sound drivers are
"Soundmax integrated HD Audio".

 

[Cal Bear '66]

Sorry, I am not familiar with Soundmax (Creative and Realtek here).

But these are the drivers you are trying to install (and the appropriate 32-bit
or 64-bit)?:

http://h20000.www2.hp.com/bizsuppor...sId=1839153&swLang=8&taskId=135&swEnvOID=2094


I Bleed Blue and Gold
GO BEARS!

 

[germ]

yep, those would be the ones... the strange thing is that it was all working
fine for months, till suddenly, it wasn't... I also tried installing the
original drivers that came with the machine, but same issues. No sound.

 

[Cal Bear '66]

Have you been able to get any help from HP?

Have you tried System File Checker (run sfc /scannow from an "Elevated" (Run
as Administrator) Command Prompt?


I Bleed Blue and Gold
GO BEARS!

 

[germ]

hmmm... strange... i get a "Windows Resource Protection found corrupt files
but was unable to fix some of them."

I had a look through the logs though, and there doesnt appear to be any
"failures" when fixing files. However, when i run it again, it tries to fix
the same files again, again without failures...

 

[germ]

oh, to answer your other question as well, HP suggest reinstalling from
scratch, which isn't really an option for me. If i do follow that route, it
would involve chucking vista in the rubbish bin (unbelievable what a huge
step backwards microsoft made from XP to Vista) and pulling XP out of the
cupboard.

 

[Cal Bear '66]

If you have access to a retail Vista DVD (not a recovery partition or an HP
Recovery Disk) you could try a "repair install" -- that is installing Vista over
your present installation.


I Bleed Blue and Gold
GO BEARS!