Sound slider move to mute

[tgates]

I am running XP on an HP laptop. Recently the volume stopped working. When
I go into control panel to adust the volume slider - the slider moves back to
the bottom or O volume by itself. I installed new drivers and reloaded the
program. The voluem functioned normally for a couple days then started doing
the same thing again. Anyone else have this problem? Any ideas?

Thanks,

tgates

 

[Ron Badour]

Do you regularly scan with up-to-date AV and malware programs? Quite often
these weird problems occur because of an infection. Now that it is not
working again, is there any sign of problems in the control panel?

 

[Ron Badour]

I left off part of the sentence: Control panel, system, device manager.

 

[tgates]

Thanks for the reply. Device manager shows that everything is working
properly. I use McAfee virus scan always up to date - it finds no virus. I
also downloaded a free norton anti-virus - nothing, also downloaded spybot
search & destroy. It found numerous spyware programs - I removed them but it
still did not fix the sound problem. Any other suggestions? Thanks

tgates

 

[Mark L. Ferguson]

Interesting. There is code that can be written to the source of an html page
that adjusts the sound level. I suppose you could be visiting some site with
a sound file on it that sets down the volume. I would try setting the sound
to normal, and going to the regularly visited sites for a test of that.