some problems while removing some viruses through AVG 7.0

[MrIT]

Hi All
I'm using AVG 7.0 antivirus and I regularly update it. I've a small
network of 5-6 Windows systems. My network is infected with some Trojan
horses and worms. Although AVG detected some of them but could not heal
even after detection. Among the detected ones are "Backdoor.*" and
"Purity Scan" etc.
I want to ask what is the remedy if AVG refused to heal the infection?
Plz guide and obligde
Regards

 

[Max M.Wachtel III]

Hi All
I'm using AVG 7.0 antivirus and I regularly update it. I've a small
network of 5-6 Windows systems. My network is infected with some Trojan
horses and worms. Although AVG detected some of them but could not heal
even after detection. Among the detected ones are "Backdoor.*" and
"Purity Scan" etc.
I want to ask what is the remedy if AVG refused to heal the infection?
Plz guide and obligde
Regards

Beginning of standard canned reply.

Update Windows. Use a firewall.
Use an Anti-Virus of your choice and keep it updated.
In Windows Explorer, set Folder Options to “show all files”.
Clean out all temp, cache, ect. files.
Download BeClean here:
http://boozet.xepher.net/beclean/

Download Sysclean from here:
http://www.trendmicro.com/ftp/products/tsc/sysclean.com
Read this(it tells you how to use it!):
http://www.trendmicro.com/ftp/products/tsc/readme.txt
Reboot into safe mode and run Sysclean, write down results, then reboot
normally.
If offending file is in “restore” read this:
http://service1.symantec.com/SUPPOR...2001111912274039?OpenDocument&src=sec_doc_nam

Download AdAware from here:
http://www.majorgeeks.com/download506.html
Read the help files,download the winsock fix, and then Update and run
AdAware.
If you lose your Internet connection after running AdAware run the fix.
Winsock Fix here:
http://www.tacktech.com/display.cfm?ttid=257

Download Spybot Search+Destroy here:
http://www.safer-networking.org/en/download/index.html
Read this:
http://www.safer-networking.org/en/tutorial/index.html
Update and run Spybot (enable all protection).

Download Spyware Blaster here: (enable all protection)
http://www.javacoolsoftware.com/spywareblaster.html

Run a couple of online scanners (pick a different one than your main AV):

BitDefender:
http://www.bitdefender.com/scan/licence.php

Norton:
http://security.symantec.com/sscv6/...d=sym&plfid=23&pkj=XHPGJRSOMVZGYYTZXPE&bhcp=1

Panda:
http://www.pandasoftware.com/activescan/com/activescan_principal.htm

eTrust:
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx

House Call:
http://housecall.trendmicro.com/housecall/start_corp.asp

If the previous do not solve your problems:
Download Bazooka here:
http://www.kephyr.com/spywarescanner/

Download SwatIt here:
http://swatit.org/

Download KL-Detector here
http://dewasoft.com/privacy/kldetector.htm

Download CWShredder here
http://www.intermute.com/spysubtract/cwshredder_download.html

Download HijackThis here:
http://www.majorgeeks.com/download3155.html
Install, run and save the log that is created. Don’t let it fix anything
yet!
You can find forums to post the log to have it analyzed here:
http://tomcoyote.org/hjt/

Download Stinger here:
http://vil.nai.com/vil/stinger/

Download eScan here:
http://www.mwti.net/antivirus/free_utilities.asp
Rename the downloaded file escan.zip and extract (with a zip program) to
C:\Downloads, which you will have to create. Run the updater
(kavupd.exe) and then run eScan (mwavscan.exe).

End of standard canned reply.

-max

--
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Virus Cleaning+Fixes: http://www.geocities.com/maxpro4u/TechPros
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