Slow at viewing large directory using MSWORD

[Guest]

I have a dozen Win98se and 2000pro workstations running Office 2000

They access MSWorddocuments in a directory which is located across a 100mb network

There are 10,000 Msword documents in the main directory with several smaller subdirectories

When this document directory is stored on a Win98se server and workstations have their MSWORD file location aimed to that server, the resulting access to that directory thru MSWORD is very fast
It only takes 2-3 seconds for the file directory to appear in MSWORD’s Open file window

However,when the same document directory is stored on a 2000 Server or even a 2000pro workstation I get slow performance. Workstations have their MSWORD file location aimed to that server, but the file directory takes much longer to view, approx. 13 seconds.

This sluggish behavior is unacceptable in a busy work environment.

Additionally, when the 2000 Server is used, after a period of inactivity, the workstations may be denied further access to the Server and the workstations must be rebooted to reconnect to the 2000 Server

Any idea what causes this problem and what can be done to allow me to efficiently access a large MSWord directory on a 2000 Server.

Thanks

Lee Harwel

 

[Marc Reynolds [MSFT]]

Hi Lee,

What Service Pack is the server running?
Are you getting any event errors in the System event log? Specifically
events 2019, 2020, 2021, 2022, or 3013?
Is the share on a NTFS or FAT32 partition?

--

Thanks,
Marc Reynolds
Microsoft Technical Support

This posting is provided "AS IS" with no warranties, and confers no rights.

I have a dozen Win98se and 2000pro workstations running Office 2000.

They access MSWorddocuments in a directory which is located across a 100mb network.

There are 10,000 Msword documents in the main directory with several smaller subdirectories.

When this document directory is stored on a Win98se server and

workstations have their MSWORD file location aimed to that server, the
resulting access to that directory thru MSWORD is very fast.

It only takes 2-3 seconds for the file directory to appear in MSWORD's Open file window.

However,when the same document directory is stored on a 2000 Server or

even a 2000pro workstation I get slow performance. Workstations have their
MSWORD file location aimed to that server, but the file directory takes much
longer to view, approx. 13 seconds.

This sluggish behavior is unacceptable in a busy work environment.

Additionally, when the 2000 Server is used, after a period of inactivity,

the workstations may be denied further access to the Server and the
workstations must be rebooted to reconnect to the 2000 Server.

Any idea what causes this problem and what can be done to allow me to

efficiently access a large MSWord directory on a 2000 Server.?