Simple home network stops working ?

[Guest]

My desktop to laptop Xover cable network which has worked for over 12 months
has suddenly stopped working. SP2 has recently been installed on both M/Cs
but this could be a red herring !
No Firewalls are enabled.

I can ping each M/c locally but not the remote M/c. Error message is "Could
not find host desktop"
When I view workgroup computers on desktop I get error message ||laptop not
accessible ....network path was not found. When I view workgroup computers
on laptop I get similar message.
Looking at Event viewer Laptop has error MrxSmb error - master browser has
received a server announcement from computer desktop that believes it is the
master browser for the domain on transport NetBT_Tcpip What does this mean.???

I can't find out from the knowledge base how to resolve this inability to
ping the remote compter . I'm now going round in circles. Please are there
any experts out there that can help me !!!!

 

[Chuck]

My desktop to laptop Xover cable network which has worked for over 12 months
has suddenly stopped working. SP2 has recently been installed on both M/Cs
but this could be a red herring !
No Firewalls are enabled.

I can ping each M/c locally but not the remote M/c. Error message is "Could
not find host desktop"
When I view workgroup computers on desktop I get error message ||laptop not
accessible ....network path was not found. When I view workgroup computers
on laptop I get similar message.
Looking at Event viewer Laptop has error MrxSmb error - master browser has
received a server announcement from computer desktop that believes it is the
master browser for the domain on transport NetBT_Tcpip What does this mean.???

I can't find out from the knowledge base how to resolve this inability to
ping the remote compter . I'm now going round in circles. Please are there
any experts out there that can help me !!!!

The browser subsystem keeps track of what shares are available on the network.
If both computers run the browser, one computer has to be the master browser,
that is, the authoritative browser, in the network. If both computers think
that they are the master browser, you have confusion. With a network consisting
of two computers, you only need the browser running on one.

Make sure the browser service is running on the desktop. Control Panel -
Administrative Tools - Services. Verify that the Computer Browser, and the
TCP/IP NetBIOS Helper, services both show with Status = Started. Disable the
browser on the laptop. Power both computers off. Power the desktop on, then
the laptop.

The Microsoft Browstat program will show us what browsers you have in your
domain / workgroup, at any time.
http://support.microsoft.com/?id=188305

You can download Browstat from either:
<http://www.dynawell.com/reskit/microsoft/win2000/browstat.zip>
<http://rescomp.stanford.edu/staff/manual/rcc/tools/browstat.zip>

Browstat is very small (40K), and needs no install. Just unzip the downloaded
file, copy browstat.exe to any folder in the Path, and run it from a command
window, by "browstat status". Make sure all computers give the same result.

For more information about the browser subsystem (very intricate), see:
http://support.microsoft.com/?id=188001
http://support.microsoft.com/?id=188305
<http://www.microsoft.com/technet/prodtechnol/winntas/deploy/prodspecs/ntbrowse.mspx>

 

[Guest]

Thanks for that Chuck

I'll try the browser download, however I've found that when I use Automatic
IP configure rather than manual I get the yellow triangle "!" on the network
icon on the taskbar Same for both M/Cs. If I go to MSHOME status I have
"Limited or no connectivity" - this applies to both laptop and desktop
computers. If I try the repair button to renew IP address the procedure fails
with the following message "Windows could not finish repair the problem
because the following action could not be completed: Renewing your IP address"

I have also removed Norton Firewall completely but still can't Ping the
remote M/C over the nework. Both Network adaptors appear to be functioning OK

I hope this might help with the diagnosis !!

 

[Chuck]

Thanks for that Chuck

I'll try the browser download, however I've found that when I use Automatic
IP configure rather than manual I get the yellow triangle "!" on the network
icon on the taskbar Same for both M/Cs. If I go to MSHOME status I have
"Limited or no connectivity" - this applies to both laptop and desktop
computers. If I try the repair button to renew IP address the procedure fails
with the following message "Windows could not finish repair the problem
because the following action could not be completed: Renewing your IP address"

I have also removed Norton Firewall completely but still can't Ping the
remote M/C over the nework. Both Network adaptors appear to be functioning OK

I hope this might help with the diagnosis !!

If you have a cross-over network, with no DHCP server, then you should expect
the "Limited or no connectivity" message with automatic ip address assignment.
That simply says that no DHCP server is available, so the two computers will
self-assign APIPA addresses, which should work quite well in your case.
http://support.microsoft.com/?id=220874

Repairing the connection should be expected to fail, again because there is no
DHCP server.

The TCP/IP address is necessary for the browser to work, but the browser is not
part of the "Limited..." error.

If each computer gets an ip address 169.254.x.x (255.255.0.0), then you will be
fine. But you still have to fix the browser problem.

If pinging is still a problem, after you normalise the browser setup, post
ipconfig information for each computer, and we'll diagnose your problem.
Start - Run - "cmd". Type "ipconfig /all >c:\ipconfig.txt" into the command
window - Open c:\ipconfig.txt in Notepad, make sure that Format - Word Wrap is
NOT checked!, copy and paste entire contents into your next post.

 

[Guest]

Hi Chuck -- Sorry for this big post but I’ve got the info which may help to
solve the problem.

Firstly, desktop has “Computer browser†enabled. Laptop has “Computer
browser†disabled.

I did a browser status for each computer and results are:

Desktop :
Status for domain MSHOME on transport
\Device\NetBT_Tcpip_{BCDDB7D2-A05A-4658-BF09-BE8137CC2EDD}
Browsing is active on domain.
Master browser name is: ROWANLEA
Master browser is running build 2600
1 backup servers retrieved from master ROWANLEA
\\ROWANLEA
There are 2 servers in domain MSHOME on transport
\Device\NetBT_Tcpip_{BCDDB7D2-A05A-4658-BF09-BE8137CC2EDD}
There are 1 domains in domain MSHOME on transport
\Device\NetBT_Tcpip_{BCDDB7D2-A05A-4658-BF09-BE8137CC2EDD}

Laptop :
Status for domain MSHOME on transport
\Device\NetBT_Tcpip_{CCC31863-E5D0-45D4-9931-E636D1A61298}
Browsing is NOT active on domain.
Master name cannot be determined from GetAdapterStatus.

Clearly there are not the same – but how do I resolve this ?????

I’ve also done a Ipconfig /all on both computers the results are:-

Desktop:
Windows IP Configuration Host Name . . . . . . . . . . . . : ROWANLEA
Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . :
Unknown IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . .
.. . : No Ethernet adapter MSHome: Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 10/100 Mbps PCI Fast Ethernet Adapter
Physical Address. . . . . . . . . : 00-08-A1-45-73-70 Dhcp Enabled. . . . . .
.. . . . . : Yes Autoconfiguration Enabled . . . . : Yes Autoconfiguration IP
Address. . . : 169.254.167.241 Subnet Mask . . . . . . . . . . . :
255.255.0.0 Default Gateway . . . . . . . . . :

Laptop:
Windows IP Configuration Host Name . . . . . . . . . . . . : COMPAQ Primary
Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Mixed IP
Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Mshome: Connection-specific DNS Suffix . : Description . .
.. . . . . . . . . : National Semiconductor Corp. DP83815/816 10/100 MacPhyter
PCI Adapter Physical Address. . . . . . . . . : 19-02-16-08-00-21 Dhcp
Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.208.66 Subnet Mask . . . . . . .
.. . . . : 255.255.0.0 Default Gateway . . . . . . . . .

 

[Chuck]

Hi Chuck -- Sorry for this big post but I’ve got the info which may help to
solve the problem.

Firstly, desktop has “Computer browser” enabled. Laptop has “Computer
browser” disabled.

I did a browser status for each computer and results are:

Desktop :
Status for domain MSHOME on transport
\Device\NetBT_Tcpip_{BCDDB7D2-A05A-4658-BF09-BE8137CC2EDD}
Browsing is active on domain.
Master browser name is: ROWANLEA
Master browser is running build 2600
1 backup servers retrieved from master ROWANLEA
\\ROWANLEA
There are 2 servers in domain MSHOME on transport
\Device\NetBT_Tcpip_{BCDDB7D2-A05A-4658-BF09-BE8137CC2EDD}
There are 1 domains in domain MSHOME on transport
\Device\NetBT_Tcpip_{BCDDB7D2-A05A-4658-BF09-BE8137CC2EDD}

Laptop :
Status for domain MSHOME on transport
\Device\NetBT_Tcpip_{CCC31863-E5D0-45D4-9931-E636D1A61298}
Browsing is NOT active on domain.
Master name cannot be determined from GetAdapterStatus.

Clearly there are not the same – but how do I resolve this ?????

I’ve also done a Ipconfig /all on both computers the results are:-

Desktop:
Windows IP Configuration Host Name . . . . . . . . . . . . : ROWANLEA
Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . :
Unknown IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . .
. . : No Ethernet adapter MSHome: Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 10/100 Mbps PCI Fast Ethernet Adapter
Physical Address. . . . . . . . . : 00-08-A1-45-73-70 Dhcp Enabled. . . . . .
. . . . . : Yes Autoconfiguration Enabled . . . . : Yes Autoconfiguration IP
Address. . . : 169.254.167.241 Subnet Mask . . . . . . . . . . . :
255.255.0.0 Default Gateway . . . . . . . . . :

Laptop:
Windows IP Configuration Host Name . . . . . . . . . . . . : COMPAQ Primary
Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Mixed IP
Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Mshome: Connection-specific DNS Suffix . : Description . .
. . . . . . . . . : National Semiconductor Corp. DP83815/816 10/100 MacPhyter
PCI Adapter Physical Address. . . . . . . . . : 19-02-16-08-00-21 Dhcp
Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.208.66 Subnet Mask . . . . . . .
. . . . : 255.255.0.0 Default Gateway . . . . . . . . .

OK, good start. With browsing only from ROWANLEA, ROWANLEA can see the browser
but COMPAQ can't. What firewalls are on either computer or ever were? Many
times, a "disabled" firewall can cause problems with file sharing.

Also, look at registry key [HKLM\System\CurrentControlSet\Control\Lsa], value
restrictanonymous, on both computers.
<http://www.microsoft.com/windows200...2000/techinfo/reskit/en-us/regentry/46688.asp>
<http://www.jsifaq.com/subf/tip2600/rh2625.htm>
http://support.microsoft.com/?id=246261
http://support.microsoft.com/?id=296403

The above articles refer to Windows 2000. Remember WinXP is NT V5.1, and Win2K
is NT V5.0.

Have you used the Registry Editor before? If not, it's a scary tool, but it's
pretty simple once you get used to it. Here are a couple articles that might
help:
<http://www.microsoft.com/windowsxp/...home/using/productdoc/en/tools_regeditors.asp>
<http://www.annoyances.org/exec/show/registry>

Just remember to backup the key (create a registry patch) for
[HKLM\System\CurrentControlSet\Control\Lsa] before making any changes, if
appropriate.

From the Annoyances article:
You can create a Registry patch by opening the Registry Editor, selecting a
branch, and choosing Export from the File menu. Then, specify a filename, and
press OK. You can then view the Registry patch file by opening it in Notepad
(right-click on it and select Edit). Again, just double-click on a Registry
patch file (or use Import in the Registry Editor's File menu) to apply it to the
registry.

 

[Guest]

Hi Chuck -- Sorry for this big post but I’ve got the info which may help to
solve the problem.

Firstly, desktop has “Computer browser†enabled. Laptop has “Computer
browser†disabled.

I did a browser status for each computer and results are:

Desktop :
Status for domain MSHOME on transport
\Device\NetBT_Tcpip_{BCDDB7D2-A05A-4658-BF09-BE8137CC2EDD}
Browsing is active on domain.
Master browser name is: ROWANLEA
Master browser is running build 2600
1 backup servers retrieved from master ROWANLEA
\\ROWANLEA
There are 2 servers in domain MSHOME on transport
\Device\NetBT_Tcpip_{BCDDB7D2-A05A-4658-BF09-BE8137CC2EDD}
There are 1 domains in domain MSHOME on transport
\Device\NetBT_Tcpip_{BCDDB7D2-A05A-4658-BF09-BE8137CC2EDD}

Laptop :
Status for domain MSHOME on transport
\Device\NetBT_Tcpip_{CCC31863-E5D0-45D4-9931-E636D1A61298}
Browsing is NOT active on domain.
Master name cannot be determined from GetAdapterStatus.

Clearly there are not the same – but how do I resolve this ?????

I’ve also done a Ipconfig /all on both computers the results are:-

Desktop:
Windows IP Configuration Host Name . . . . . . . . . . . . : ROWANLEA
Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . :
Unknown IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . .
. . : No Ethernet adapter MSHome: Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 10/100 Mbps PCI Fast Ethernet Adapter
Physical Address. . . . . . . . . : 00-08-A1-45-73-70 Dhcp Enabled. . . . . .
. . . . . : Yes Autoconfiguration Enabled . . . . : Yes Autoconfiguration IP
Address. . . : 169.254.167.241 Subnet Mask . . . . . . . . . . . :
255.255.0.0 Default Gateway . . . . . . . . . :

Laptop:
Windows IP Configuration Host Name . . . . . . . . . . . . : COMPAQ Primary
Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Mixed IP
Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Mshome: Connection-specific DNS Suffix . : Description . .
. . . . . . . . . : National Semiconductor Corp. DP83815/816 10/100 MacPhyter
PCI Adapter Physical Address. . . . . . . . . : 19-02-16-08-00-21 Dhcp
Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.208.66 Subnet Mask . . . . . . .
. . . . : 255.255.0.0 Default Gateway . . . . . . . . .

OK, good start. With browsing only from ROWANLEA, ROWANLEA can see the browser
but COMPAQ can't. What firewalls are on either computer or ever were? Many
times, a "disabled" firewall can cause problems with file sharing.

Also, look at registry key [HKLM\System\CurrentControlSet\Control\Lsa], value
restrictanonymous, on both computers.
<http://www.microsoft.com/windows200...2000/techinfo/reskit/en-us/regentry/46688.asp>
<http://www.jsifaq.com/subf/tip2600/rh2625.htm>
http://support.microsoft.com/?id=246261
http://support.microsoft.com/?id=296403

The above articles refer to Windows 2000. Remember WinXP is NT V5.1, and Win2K
is NT V5.0.

Have you used the Registry Editor before? If not, it's a scary tool, but it's
pretty simple once you get used to it. Here are a couple articles that might
help:
<http://www.microsoft.com/windowsxp/...home/using/productdoc/en/tools_regeditors.asp>
<http://www.annoyances.org/exec/show/registry>

Just remember to backup the key (create a registry patch) for
[HKLM\System\CurrentControlSet\Control\Lsa] before making any changes, if
appropriate.

From the Annoyances article:
You can create a Registry patch by opening the Registry Editor, selecting a
branch, and choosing Export from the File menu. Then, specify a filename, and
press OK. You can then view the Registry patch file by opening it in Notepad
(right-click on it and select Edit). Again, just double-click on a Registry
patch file (or use Import in the Registry Editor's File menu) to apply it to the
registry.

Hi again Chuck

to answer your first question first ....
Only the desktop had Norton Firewall but this was removed 2 days ago. the
only method was to use windows Add/Remove programs in control panel.

desktop has XP home but firewall is disabled
Laptop has XP pro and again firewall is disabled.

The Registry key [HKLM\System|Current ControlSet\Control\Lsa], value
restrictanonymous is 0x00000000 (0) on both machines. Is this what you would
expect or do I need to change this value ?

 

[Chuck]

On Mon, 6 Dec 2004 13:29:03 -0800, "seniorshot"

Hi again Chuck

to answer your first question first ....
Only the desktop had Norton Firewall but this was removed 2 days ago. the
only method was to use windows Add/Remove programs in control panel.

desktop has XP home but firewall is disabled
Laptop has XP pro and again firewall is disabled.

The Registry key [HKLM\System|Current ControlSet\Control\Lsa], value
restrictanonymous is 0x00000000 (0) on both machines. Is this what you would
expect or do I need to change this value ?

The restrictanonymous value of 0 is good, so no problem there.

Norton Personal Firewall, especially a component of Norton Internet Security, is
well known for causing problems after being un installed. In some cases, folks
have reported relief only after un installing Norton Antivirus also.

If your NPF is 2003 or earlier, this article may be helpful (IF you can copy the
entire URL!):
<http://service1.symantec.com/SUPPOR...ws 98/Me/2000/XP&src=sg&pcode=npf&svy=&csm=no>

If not, you may want to go to the Symantec website, and use their Knowledge
Database for advice. In either case, simply un installing any Symantec product
using the Add/Remove wizard in Control Panel is known to be useless. Symantec
produces good software in general (statement subject to extreme derision), but
their ability to write an applet, for the un install wizard, has yet to manifest
itself.

 

[Guest]

On Mon, 6 Dec 2004 13:29:03 -0800, "seniorshot"

Hi again Chuck

to answer your first question first ....
Only the desktop had Norton Firewall but this was removed 2 days ago. the
only method was to use windows Add/Remove programs in control panel.

desktop has XP home but firewall is disabled
Laptop has XP pro and again firewall is disabled.

The Registry key [HKLM\System|Current ControlSet\Control\Lsa], value
restrictanonymous is 0x00000000 (0) on both machines. Is this what you would
expect or do I need to change this value ?

The restrictanonymous value of 0 is good, so no problem there.

Norton Personal Firewall, especially a component of Norton Internet Security, is
well known for causing problems after being un installed. In some cases, folks
have reported relief only after un installing Norton Antivirus also.

If your NPF is 2003 or earlier, this article may be helpful (IF you can copy the
entire URL!):
<http://service1.symantec.com/SUPPOR...ws 98/Me/2000/XP&src=sg&pcode=npf&svy=&csm=no>

If not, you may want to go to the Symantec website, and use their Knowledge
Database for advice. In either case, simply un installing any Symantec product
using the Add/Remove wizard in Control Panel is known to be useless. Symantec
produces good software in general (statement subject to extreme derision), but
their ability to write an applet, for the un install wizard, has yet to manifest
itself.

Hi Chuck

Paranoia is creeping in !!!

Well I've now used the symantec utility to uninstall Norton Firewall. But
the problem remains.
The network icons in the system tray on both machines have the "!" and I
still can't ping the other machine.

Where do I go from here. The network I've got can't be any more simple yet
the network wizard can't build a working system.
Any Ideas Chuck

 

[Chuck]

On Mon, 6 Dec 2004 15:33:03 -0800, "seniorshot"

Hi Chuck

Paranoia is creeping in !!!

Well I've now used the symantec utility to uninstall Norton Firewall. But
the problem remains.
The network icons in the system tray on both machines have the "!" and I
still can't ping the other machine.

Where do I go from here. The network I've got can't be any more simple yet
the network wizard can't build a working system.
Any Ideas Chuck

Welcome to the club. Paranoia is a way of life on the internet - or should be.
;-) I think you're expressing despair though - Microsoft is not out to get you
by disabling your file sharing - not paranoia.

The yellow "!" are normal - you're using APIPA addresses. That's just Microsoft
trying to inform you - and causing simply more confusion than education.
http://support.microsoft.com/?id=220874

Use (My Computer - Hardware - ) Device Manager on both computers, and test the
network cards.

Try another cross-over cable (buy a spare - it's never a bad idea to have more
than one of anything).

Make sure the SharedAccess (Windows Firewall etc) service is running on each
computer. Control Panel - Administrative Tools - Services. Verify that the
Windows Firewall service shows with Status = Started. Make sure Windows
Firewall is enabled, and the File and Printer Sharing exception is selected.

Take the following code (everything inside the "#####"). (Did I get the names
and ip addresses right)?

Copy the code, precisely as it is keyed, into Notepad. Ensure that Format -
Word Wrap is not checked.
Save the file as "cdiag.cmd", as type "All Files", into the root folder "C:\".
Run it by Start - Run - "c:\cdiag".
Wait patiently.
When Notepad opens up displaying c:\cdiag.txt, first check Format and ensure
that Word Wrap is NOT checked! Then, copy the entire contents (Ctrl-A Ctrl-C)
and paste (Ctrl-V) into your next post.

Do this from both computers, please.

#####

@echo off
set FullTargets=ROWANLEA 169.254.167.241 COMPAQ 169.254.208.66
set PingTargets=127.0.0.1
Set Version=V1.05
@echo CDiagnosis %Version% >c:\cdiag.txt
@echo Start diagnosis for %computername% (Targets %FullTargets%) >>c:\cdiag.txt
for %%a in (%FullTargets% %PingTargets%) do (
@echo. >>c:\cdiag.txt
@echo Target %%a >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo "ping %%a" >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
ping %%a >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo "net view %%a" >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
net view %%a >>c:\cdiag.txt
)
@echo End diagnosis for %computername% >>c:\cdiag.txt
notepad c:\cdiag.txt
:EOF

#####

 

[Guest]

Hi Again Chuck

Firstly can I say I'm very grateful for your assistance --- without you I'd
be sinking in a sea of Microsoft Knowledge Base articles. !!!

About the yellow"!" - when this ntwork was working i didn't have these icons
I don't know if that relevant or not.

I'll buy another cable ASAP
I've tested both network adaptors everything seems OK Just point out that
the laptop has Network MAC Address 192.168.0.213 where as the desktop has "No
Network Address present" ??

I've checked Windows Firewall Service on both machines and is as you
requested.
The output form your code is listed below (Hope it makes more sense to you
than to me !!!! I'll just mention that after starting C:\cdiag I got a
System Error 53 has occurred - Network path was not found" on both machines
before the notepad displayed

The output is :

CDiagnosis V1.05
Start diagnosis for ROWANLEA (Targets ROWANLEA 169.254.167.241 COMPAQ
169.254.208.66)

Target ROWANLEA
"ping ROWANLEA"

Pinging ROWANLEA [169.254.167.241] with 32 bytes of data:
Reply from 169.254.167.241: bytes=32 time<1ms TTL=128 Reply from
169.254.167.241: bytes=32 time<1ms TTL=128 Reply from 169.254.167.241:
bytes=32 time<1ms TTL=128 Reply from 169.254.167.241: bytes=32 time<1ms
TTL=128
Ping statistics for 169.254.167.241: Packets: Sent = 4, Received = 4,
Lost = 0 (0% loss), Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

"net view ROWANLEA"

Shared resources at ROWANLEA

Main

Share name Type Used as Comment


-------------------------------------------------------------------------------
3AV Disk

Autohpde Print Auto hp deskjet 960c series on COMPAQ

EXCEL FILES Disk

MS ACCESS Disk

My Documents Disk

My Download Files Disk

My Webs Disk

myweb Disk

PHOTOS Disk

PicturesToExe Disk

Printer Print Print to this device to send a photo
quality fax.
Printer2 Print Print to this device to send a fax.

Printer3 Print hp deskjet 960c series

rodsweb Disk

rogers doc Disk

RSDIGITAL Disk

SharedDocs Disk

The command completed successfully.


Target 169.254.167.241

"ping 169.254.167.241"

Pinging 169.254.167.241 with 32 bytes of data: Reply from 169.254.167.241:
bytes=32 time<1ms TTL=128 Reply from 169.254.167.241: bytes=32 time<1ms
TTL=128 Reply from 169.254.167.241: bytes=32 time<1ms TTL=128 Reply from
169.254.167.241: bytes=32 time<1ms TTL=128
Ping statistics for 169.254.167.241: Packets: Sent = 4, Received = 4,
Lost = 0 (0% loss), Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

"net view 169.254.167.241"

Shared resources at 169.254.167.241

Main

Share name Type Used as Comment


-------------------------------------------------------------------------------
3AV Disk

Autohpde Print Auto hp deskjet 960c series on COMPAQ

EXCEL FILES Disk

MS ACCESS Disk

My Documents Disk

My Download Files Disk

My Webs Disk

myweb Disk

PHOTOS Disk

PicturesToExe Disk

Printer Print Print to this device to send a photo
quality fax.
Printer2 Print Print to this device to send a fax.

Printer3 Print hp deskjet 960c series

rodsweb Disk

rogers doc Disk

RSDIGITAL Disk

SharedDocs Disk

The command completed successfully.

Target COMPAQ

"ping COMPAQ"

Ping request could not find host COMPAQ. Please check the name and try again.

"net view COMPAQ"


Target 169.254.208.66

"ping 169.254.208.66"

Pinging 169.254.208.66 with 32 bytes of data: Request timed out. Request
timed out. Request timed out. Request timed out.
Ping statistics for 169.254.208.66:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

"net view 169.254.208.66"

Target 127.0.0.1
"ping 127.0.0.1"
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128 Reply from 127.0.0.1:
bytes=32 time<1ms TTL=128 Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Ping statistics for 127.0.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum =
0ms, Average = 0ms
"net view 127.0.0.1"

Shared resources at 127.0.0.1

Main

Share name Type Used as Comment


-------------------------------------------------------------------------------
3AV Disk

Autohpde Print Auto hp deskjet 960c series on COMPAQ

EXCEL FILES Disk

MS ACCESS Disk

My Documents Disk

My Download Files Disk

My Webs Disk

myweb Disk

PHOTOS Disk

PicturesToExe Disk

Printer Print Print to this device to send a photo
quality fax.
Printer2 Print Print to this device to send a fax.

Printer3 Print hp deskjet 960c series

rodsweb Disk

rogers doc Disk

RSDIGITAL Disk

SharedDocs Disk

The command completed successfully.

End diagnosis for ROWANLEA




Results for COMPAQ

CDiagnosis V1.05
Start diagnosis for COMPAQ (Targets ROWANLEA 169.254.167.241 COMPAQ
169.254.208.66)

Target ROWANLEA

"ping ROWANLEA"

Ping request could not find host ROWANLEA. Please check the name and try
again.

"net view ROWANLEA"

Target 169.254.167.241

"ping 169.254.167.241"

Pinging 169.254.167.241 with 32 bytes of data: Request timed out. Request
timed out. Request timed out. Request timed out.
Ping statistics for 169.254.167.241: Packets: Sent = 4, Received = 0,
Lost = 4 (100% loss),
"net view 169.254.167.241"

Target COMPAQ

"ping COMPAQ"

Pinging COMPAQ [169.254.208.66] with 32 bytes of data:
Reply from 169.254.208.66: bytes=32 time<1ms TTL=128 Reply from
169.254.208.66: bytes=32 time<1ms TTL=128 Reply from 169.254.208.66: bytes=32
time<1ms TTL=128 Reply from 169.254.208.66: bytes=32 time<1ms TTL=128
Ping statistics for 169.254.208.66: Packets: Sent = 4, Received = 4,
Lost = 0 (0% loss), Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
"net view COMPAQ"

Shared resources at COMPAQ

Laptop

Share name Type Used as Comment


-------------------------------------------------------------------------------
Autohpde Print Auto hp deskjet 960c series on ROWANLEA

Excel Files Disk

LastMunro Disk

My Documents Disk

My Projects Disk

My Webs Disk

PHOTOS Disk

picshare Disk

Pinnacle Stu Disk

Printer Print hp deskjet 960c series

Printer2 Print Print to this device to send a photo quality
fax.
Printer3 Print Print to this device to send a fax.

PUBLSH DOCs Disk

rogers doc Disk

SharedDocs Disk

The command completed successfully.

Target 169.254.208.66

"ping 169.254.208.66"


Pinging 169.254.208.66 with 32 bytes of data:
Reply from 169.254.208.66: bytes=32 time<1ms TTL=128 Reply from
169.254.208.66: bytes=32 time<1ms TTL=128 Reply from 169.254.208.66: bytes=32
time<1ms TTL=128 Reply from 169.254.208.66: bytes=32 time<1ms TTL=128
Ping statistics for 169.254.208.66: Packets: Sent = 4, Received = 4,
Lost = 0 (0% loss), Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
"net view 169.254.208.66"

Shared resources at 169.254.208.66

Laptop

Share name Type Used as Comment


-------------------------------------------------------------------------------
Autohpde Print Auto hp deskjet 960c series on ROWANLEA

Excel Files Disk

LastMunro Disk

My Documents Disk

My Projects Disk

My Webs Disk

PHOTOS Disk

picshare Disk

Pinnacle Stu Disk

Printer Print hp deskjet 960c series

Printer2 Print Print to this device to send a photo quality
fax.
Printer3 Print Print to this device to send a fax.

PUBLSH DOCs Disk

rogers doc Disk

SharedDocs Disk

The command completed successfully.


Target 127.0.0.1

"ping 127.0.0.1"

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128 Reply from 127.0.0.1:
bytes=32 time<1ms TTL=128 Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Ping statistics for 127.0.0.1: Packets: Sent = 4, Received = 4, Lost = 0
(0% loss), Approximate round trip times in milli-seconds: Minimum = 0ms,
Maximum = 0ms, Average = 0ms
"net view 127.0.0.1"

Shared resources at 127.0.0.1

Laptop

Share name Type Used as Comment


-------------------------------------------------------------------------------
Autohpde Print Auto hp deskjet 960c series on ROWANLEA

Excel Files Disk

LastMunro Disk

My Documents Disk

My Projects Disk

My Webs Disk

PHOTOS Disk

picshare Disk

Pinnacle Stu Disk

Printer Print hp deskjet 960c series

Printer2 Print Print to this device to send a photo quality
fax.
Printer3 Print Print to this device to send a fax.

PUBLSH DOCs Disk

rogers doc Disk

SharedDocs Disk

The command completed successfully.

End diagnosis for COMPAQ

Hope this is useful
Cheers
Roger

 

[Chuck]

Hi Again Chuck

Firstly can I say I'm very grateful for your assistance --- without you I'd
be sinking in a sea of Microsoft Knowledge Base articles. !!!

About the yellow"!" - when this ntwork was working i didn't have these icons
I don't know if that relevant or not.

I'll buy another cable ASAP
I've tested both network adaptors everything seems OK Just point out that
the laptop has Network MAC Address 192.168.0.213 where as the desktop has "No
Network Address present" ??

I've checked Windows Firewall Service on both machines and is as you
requested.
The output form your code is listed below (Hope it makes more sense to you
than to me !!!! I'll just mention that after starting C:\cdiag I got a
System Error 53 has occurred - Network path was not found" on both machines
before the notepad displayed

The output is :

<SNIP>

Roger,

Well, CDiag was useful, but contained nothing unexpected. Neither computer can
connect, ping, or resolve name of the other. Neither computer has any problem
with itself though. Doesn't indicate an obvious software problem.

Being as you just recently installed SP2 on both computers, the yellow "!" is
normal - this "feature" was added with SP2. Microsoft - you can't live with
them, and you can't kill them. ;-(

IMHO we have to rule out hardware before going any further. Did you update the
drivers for the network adapters, for the SP2 install? I'd suspect that as your
problem, before I'd suspect the cross-over cable coincidentally breaking. SP2
caught a lot of manufacturers by surprise, you may need to check with the tech
support folks for each computer, and see if a driver update is available.

You have a make and model for the Compaq adapter ("National Semiconductor Corp.
DP83815/816"), and may be able to get a driver update from NSC. The Rowanlea
adapter may be another story - it looks like a generic adapter ("10/100 Mbps PCI
Fast Ethernet Adapter").

Can you borrow a third computer (known good) from one of your friends? It would
be a very good idea to test Compaq, and Rowanlea, in turn, against a known good
computer to isolate the problem. Having 3 computers is not redundant in this
case - I know from experience.

 

[Guest]

Hi,

First of all I'm afraid that my answer will not directly help you to solve
the problem, but...

I have a PC with 2 ethernet card, one connected to my ADSL router and the
other connected to my local networks with other networked computers (XBOX,
Mac, ...). Since I installed SP2 I'm unable to connect my local network.
Nothings works. I've try new version of the ethernet card driver, I've
reinstall everythings. I have disable the firewall. It doesn't works at all.
I believe that SP2 has a BIG BUG in TCP/IP stack.

If somebody has any idea to help...

Regards,

Didier

 

[Chuck]

Hi,

First of all I'm afraid that my answer will not directly help you to solve
the problem, but...

I have a PC with 2 ethernet card, one connected to my ADSL router and the
other connected to my local networks with other networked computers (XBOX,
Mac, ...). Since I installed SP2 I'm unable to connect my local network.
Nothings works. I've try new version of the ethernet card driver, I've
reinstall everythings. I have disable the firewall. It doesn't works at all.
I believe that SP2 has a BIG BUG in TCP/IP stack.

If somebody has any idea to help...

Regards,

Didier

Didier,

The best advice I can give you right now is for you to start a new thread with
your problem described in detail.

This will benefit everybody - the OP, You, and everybody who helps here.

 

[Guest]

Hi Chuck Again

Latest instalment......

I managed to update the driver on the laptop to latest dated 15/7/2004

On desktop I removed the LAN PCI card and re-installed the motherboard
integrated Lan card and updated the SIS900 driver for this adaptor from the
SIS site - dated 12/6/2004.

Unfortunately the problem remains.
I ran the Cdiag.cmd program and it gave the same results as previously (The
desktop had a new IPaddress 169.254.14.252( I suppose due to change of
Adaptor)

Chuck ..You must be running out of ideas now ??

regards
Roger

 

[Rick and Deb]

Chuck you going to beleive this, I got it fixed. Here is where I went.
Run through MVP Hans-Georg Michna's network troubleshooter here:

http://www.michna.com/kb/wxnet.htm

I check the one that said "The LAN adapter IP address is: 0.0.0.0 (i.e. no
valid IP address). [ip=3]
This is what it said
After setting the restore point, to remove this dependency, do this:

a.. Click: Start
b.. Click: Run...
c.. Type: regedit
d.. Click: OK
e.. Navigate to the following keys in the registry:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\DHCP
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\NetBT
f.. For each of these, on the right side, double-click: DependOnService
g.. Delete any lines containing either SYMTDI or NISDRV.
h.. Click: OK
i.. Close the Registry Editor.
j.. Reboot.
Chuck I sure thank you far all your help, you have been great. Anything I
can do far you just ask. Thanks again

 

[Chuck]

Hi Chuck Again

Latest instalment......

I managed to update the driver on the laptop to latest dated 15/7/2004

On desktop I removed the LAN PCI card and re-installed the motherboard
integrated Lan card and updated the SIS900 driver for this adaptor from the
SIS site - dated 12/6/2004.

Unfortunately the problem remains.
I ran the Cdiag.cmd program and it gave the same results as previously (The
desktop had a new IPaddress 169.254.14.252( I suppose due to change of
Adaptor)

Chuck ..You must be running out of ideas now ??

regards
Roger

Hi Roger,

I have to admit we're running out of options.

To recap, you have two computers - a desktop and a laptop, connected by
cross-over cable, using APIPA addresses, which are properly assigned to each.
Neither can successfully ping each other by ip address. They have other
connectivity problems, which are higher level. All problems are symmetrical,
and consistent.

You've tested the network adapters, and replaced the network cable (cross-over).
You've updated the drivers for the network adapters.

You've un installed the Norton Personal Firewall, using the intensive
(non-wizard based) Symantec un install procedure. You have Windows Firewall (XP
SP2) enabled on both computers, with the File and Printer Sharing exception
checked.

I presume that you updated CDiag to reflect the new ip address on Rowanlea, on
both computers?

Details to check:
1) Is the Norton firewall part of Norton Internet Security or do you have
Norton Antivirus also? I have had one other person tell me that removal of
Norton Antivirus was necessary in her case, when she had a problem similar to
yours.
2) Disable the Windows Firewall. Ensure that the Windows Firewall (Control
Panel - Administrative Tools - Services) service is Running / Started, with
Startup type Automatic. With SP2, the WF service must be running for network
connectivity.
3) Isolate the problem. Take Compaq to a friends LAN, and see if it will
connect. Get a friend to bring a laptop to Rowanlea, and try to connect.

There are other things we can check when file sharing does not work. But first,
you have to get basic connectivity, with successful pinging by ip address,
working.

 

[Ken Wickes [MSFT]]

Hi Roger,

I have to admit we're running out of options.

To recap, you have two computers - a desktop and a laptop, connected by
cross-over cable, using APIPA addresses, which are properly assigned to
each.
Neither can successfully ping each other by ip address. They have other
connectivity problems, which are higher level. All problems are
symmetrical,
and consistent.

You've tested the network adapters, and replaced the network cable
(cross-over).
You've updated the drivers for the network adapters.

You've un installed the Norton Personal Firewall, using the intensive
(non-wizard based) Symantec un install procedure. You have Windows
Firewall (XP
SP2) enabled on both computers, with the File and Printer Sharing
exception
checked.

I presume that you updated CDiag to reflect the new ip address on
Rowanlea, on
both computers?

Details to check:
1) Is the Norton firewall part of Norton Internet Security or do you have
Norton Antivirus also? I have had one other person tell me that removal
of
Norton Antivirus was necessary in her case, when she had a problem similar
to
yours.
2) Disable the Windows Firewall. Ensure that the Windows Firewall
(Control
Panel - Administrative Tools - Services) service is Running / Started,
with
Startup type Automatic. With SP2, the WF service must be running for
network
connectivity.
3) Isolate the problem. Take Compaq to a friends LAN, and see if it will
connect. Get a friend to bring a laptop to Rowanlea, and try to connect.

There are other things we can check when file sharing does not work. But
first,
you have to get basic connectivity, with successful pinging by ip address,
working.

Forgive me for coming in late. Just want to check some things.

As Chuck said, disable the Windows Firewall, at least for now. By that I
mean in the firewall control panel, not the service. It could be blocking
pings.

Network adapters typically have at least two lights on them. One for link
beat, meaning the cable is connected, and another for traffic. Do you have
any lights lit?

Until you have connectivity problems solved, use numeric ip addresses only
(eg 169.254.x.x)

 

[Gus]

Check MS knowledge base for "reinstalling tcp/ip",

 

[Chuck]

Hi Chuck Again

Latest instalment......

I managed to update the driver on the laptop to latest dated 15/7/2004

On desktop I removed the LAN PCI card and re-installed the motherboard
integrated Lan card and updated the SIS900 driver for this adaptor from the
SIS site - dated 12/6/2004.

Unfortunately the problem remains.
I ran the Cdiag.cmd program and it gave the same results as previously (The
desktop had a new IPaddress 169.254.14.252( I suppose due to change of
Adaptor)

Chuck ..You must be running out of ideas now ??

regards
Roger

Roger,

One more thing occurs to me. This could be LSP / Winsock or TCP/IP corruption
too. You'll have to do each on both computers, though.

1) Check LSP / Winsock corruption on both computers.
http://support.microsoft.com/?id=318584
http://support.microsoft.com/?id=811259

If XP SP2, Start - Run - "cmd". Type "netsh winsock reset catalog" into the
command window.

Give LSP-Fix <http://www.cexx.org/lspfix.htm>, WinsockFix
<http://www.tacktech.com/display.cfm?ttid=257>, or WinsockXPFix
<http://www.spychecker.com/program/winsockxpfix.html> a shot.

2) Reset TCP/IP on both computers.
http://support.microsoft.com/?id=299357

Start - Run - "cmd". Type "netsh int ip reset c:\netsh.txt" into the command
window.