In the only one <
[email protected]> had this to say:
My reply is at the bottom of your sent message:
am on dsl
not losing internet connecting... only lose connection with msn and
yahoo . its automatically reconnecting
other programs are working fine .. connection stays...
As you've said it's happening with both MSN Messenger and Yahoo! Instant
Messenger the only logical reason for this would be that you're losing a
connection. There's a variety of reasons for this potentially. It could be
anything from a poor quality ISP to a misconfigured firewall. There's an off
chance that the TTL settings (time to live - the settings that determine how
long a packet will "live" or the number of hops it will take before it
expires) is messed up but that's a far flung chance and rather unlikely. It
could be that there's malware on the system that's eating your bandwidth
every few minutes as it transmits data and that's causing your pings to the
chat servers to time out and you to be disconnected. You're saying the
connection stays, I take it that that means you think it's working? The
troubles you are having indicate that it's not working, the reason that this
happens is because the connection is dropping. Without more diagnostic tools
and the ability to examine the sytem locally it's impossible to say exactly
what the trouble is and so the troubleshooting is up to you but the cause
is, with some certainty, a faulty connection to the internet for any one of
a number of reasons. Initially, I'd rule out a misconfigured firewall or
security suite application. If that is not the cause then I'd look for a
choked out connection due to malware. The first one is very different
depending on the configuration of your system and the security applications
that you've chosen to install. The other you can give a simple examination
into by following the link below.
Malware Cleaning:
http://kgiii.info/windows/all/general/malwarefix.html
--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/
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