shutdown, restart and log off

J

Janet

I can't shutdown, restart or logoff from the taskbar or
from the taskmanger I have to use the power button and
hold it until the system shuts down. Help
 
C

Candace

I think your shutdown method is called a "dirty" shutdown.
Not a good thing to do, but I had your same problem.

What caused it? Probably, driver software that you either
installed yourself, or, more likely, received in a MS
Update. Only Critical Updates should be acted on
immediately. Most updates are of no benefit to most users
and can have nasty side effects.

Solution: System Restore
This handy feature can be performed any time yu want to
revert your program files back to a "better time." Such as
before your computer lost vital abilities.

You'll want to determine the last date that things were
definitely normal.

System restore is a reversible, repeatable process in
which your program files are configured as-of a date you
choose. Your settings and data files do not change.

-Start

-Help/Support

-Type in: System Restore Wizard

If you change your mind, one click undoes the restore.
 

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