shutdown initiated by NT AUTHORITY problems!

L

leon

Please can someone help me with this one. My computer
shuts itself down and restarts every couple of minutes
with the message

The system is shutting down please close.....
This shut down was initiated by NT AUTHORITY / system
Windows must now restart because the remote procedure
call terminated unexpectidly.

I get a count down then in restarts.

Please, any ideas?
 
A

Aaron Reynaldos

Sorry I can't help but I have exactly the same problem.
First it sends a "Generic Host Process for Win32 Services"
error message and then it my computer is shut down.

Any one can help?
 
N

Nicholas

Read and follow the instructions in this article:

MS03-026: Buffer Overrun in RPC Interface May Allow Code Execution
http://support.microsoft.com/?kbid=823980


--
Nicholas

------------------------------------------------------------------------------


| Sorry I can't help but I have exactly the same problem.
| First it sends a "Generic Host Process for Win32 Services"
| error message and then it my computer is shut down.
|
| Any one can help?
|
|
| >-----Original Message-----
| >Please can someone help me with this one. My computer
| >shuts itself down and restarts every couple of minutes
| >with the message
| >
| >The system is shutting down please close.....
| >This shut down was initiated by NT AUTHORITY / system
| >Windows must now restart because the remote procedure
| >call terminated unexpectidly.
| >
| >I get a count down then in restarts.
| >
| >Please, any ideas?
| >.
| >
 
G

Gary Hegan

I just fixed a computer that had the same problem caused by the Weather
Channels Desktop Program. Remove it if you have it.
 
R

Ron Martell

leon said:
Please can someone help me with this one. My computer
shuts itself down and restarts every couple of minutes
with the message

The system is shutting down please close.....
This shut down was initiated by NT AUTHORITY / system
Windows must now restart because the remote procedure
call terminated unexpectidly.

I get a count down then in restarts.

Please, any ideas?

This is caused by a new and rapidly spreading virus.

To clear up the "NT Authority\System" and RPC call errors:

1. Go to http://support.microsoft.com/?kbid=823980 and download the
security patch. If at all possible do this on a clean machine and
copy the patch to a 3.5 inch diskette.

2. Boot the infected machine into Safe Mode. Insert the 3.5 inch
diskette with the patch on it and run it. Do not reboot yet.

3. Use Start - Run - MSCONFIG and go to the Startup tab. Locate the
entry for MSBLAST.EXE and clear the checkbox for it.

4. Use Start - Search and check all your hard drives for the file
MSBLAST.EXE and delete all copies of it.

5. Shut down and restart the computer normally.

6. Immediately do an update of your antivirus software and when the
updates are installed do a complete virus scan of your hard drive. So
far Symantec/Norton, Trend Micro (PC-Cillin) and Sophos seems to be
the only major companies with an update for this specific virus (4:30
p.m. PDT 11 Aug 2003) but the others will undoubtedly follow within 24
hours.

Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

"The reason computer chips are so small is computers don't eat much."
 
X

XtremeXP

-----Original Message-----
Sorry I can't help but I have exactly the same problem.
First it sends a "Generic Host Process for Win32 Services"
error message and then it my computer is shut down.

Any one can help?


.You have the W32.Blaster.Worm go to symantec.com for info on how to remove.
 

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