Shutdown bug

[jb]

Hi. a couple of years ago there was a bug causing computers to suddenly
shutdown.
A window would come up with an X (in win k2 and xp) saying it was shutting
down and there was a countdown and there was nothing yu could do. It came
from the internet.
Microsoft did have a fix for it which I was able to copy from 'support' and
hand to anyone who had the problem and it worked over a dozen times.
Now a friend of mine had to reinstall windowxp which removed that patch, I
still have it but it didn't do the trick this time although the scenario was
exactly the same. Does anyone know where to get more info or a newer fix.
Her machine can't do updates which is why we were reinstalling Windows to
try and fix the problem. Now we have 2 problems.
Thanks
J

 

[Patti MacLeod]

Hi jb,

She needs to install not only the patch that protects against the Blaster
worm, but also the patch that protects against the Sasser worm:

http://www.microsoft.com/downloads/...ae-a1ba-4d4a-b424-95d32cfc8cba&DisplayLang=en

http://www.microsoft.com/downloads/...9E-DA3F-43B9-A4F1-AF243B6168F3&displaylang=en

She should also run the Malicious Software Removal Tool:
http://www.microsoft.com/security/malwareremove/default.mspx



Regards,

 

[jb]

Hi. thanks for your reply.
I downloaded the SP2 update and installed it on her laptop which did the
trick.

These links you sent are very useful to have thanks
J

 

[Patti MacLeod]

You're welcome

Yes, SP2 incorporates both of those patches. After I originally d/loaded
those patches, I copied them to a CD (one on which I had saved various other
patches and removal tools), so when I do a reinstall (be it on my own
computer or fixing someone else's) I immediately patch them after Windows
has successfully installed, and that's why I immediately thought of the
individual patches and not the service pack.

If your friend has an XP install CD that is NOT a Recovery or Restore CD
provided by the computer manufacturer, and a CD burner, she could create an
install CD that is slipstreamed with SP2. I have not yet used it, but many
people seem very pleased with using Autostreamer to do the slipstreaming:
http://www.autopatcher.com/autostreamer.html



Regards,