shut-down problem

[Steve McAlister]

Hi,

I just bought an Emachines T2482 and after just two days
the suspend button has somehow been greyed out and now
the system will not shut down. Instead of shutting down,
it re-boots???
Can anyone help me fix this?

Steve

 

[Michael Solomon \(MS-MVP-Windows Shell/User\)]

System Restore has an undo. Go back into System Restore, select, Undo Last
Restore. Copy all of the things you would have lost to a disk off of your
hard drive, then do the System Restore again.

 

[Steve]

Michael,

I found out the problem software was Logitech "MouseWare
9.1". It is supposed to be compatable for all versions of
windows from 3.1 thru 2000 but removing it and the shared
dll's fixed the shutdown problem.
The optical logitech mouse works without the software so
it's a dead issue for me.
Just thought I'd pass this along to you.
Thanks for the help.

Steve

 

[Steve]

No problem, I had the files burned on CD's so it was
easily recoverable data.
So far this machine is working well and much faster than
anything I have ever had before!
It's running a AMD Athlon XP 2400+ with 256Mb ram. Have
you heard of any issues with this processor?

Steve

 

[Michael Solomon \(MS-MVP-Windows Shell/User\)]

The only thing I can tell you about Athlons is the tend to run hot. If you
start getter weird problems where the system automatically reboots or more
likely, randomly shuts down, be sure it is well ventilated and you have a
big enough cooling fan in the CPU case. NOTE: there can be other reasons
for random restarts since, by default, XP is setup to reboot on errors. You
can stop this by the following: Open System in Control Panel, go to the
advanced tab, click settings under startup and recovery, remove the check
from automatically restart under system failure.

This will cause the system to blue screen under such circumstances but the
message on the blue screen may give an indication of the source of the
problem.