Shortcuts in the Navigation Pane

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

This has been discussed in some other posts, but my problem hasn't really
been answered.

I used to use Groups and Shortcuts to create a type of "File Cabinet" for my
e-mails, calendars, notes, etc. For example, I want to create a "Client A"
Group with shortcuts to the Client A public e-mail folder, the Client A
public Calendar, my personal E-Mail folder for Client A and my personal Note
folder for Client A. I'm now trying to do this in the navigation pane for
Outlook 2003.

I've created the groups and shortcuts successfully, but when I exit out of
Outlook and then open it back up, everything disappears. Oddly enough, if I
then exit again and open up, some other shortcuts pop-up. If I do it again,
then everything disappears again...and so on.

Also, I noted that there's an XML file in my user settings folder that seems
to have info on my original groups and shortcuts.

Help!
 
For some people the navigation pane seems buggy. Did you upgrade from a
previous version? If so, find and delete the *.FAV file (C:\Documents and
Settings\username\Application Data\Microsoft\Outlook) - upgraders seem to
have the most problems and my theory is that Outlook tries to reload the
FAV.

Otherwise, delete the XML and hope it works better with a new one.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



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