shortcut keys not working

[eli]

i'm using windows XP Pro svc pack 1.

i've tried using the solution described in help docs and in
knowlegebase article 310417...

http://support.microsoft.com/default.aspx?scid=kb;en-us;310417

and none of they key combos i've tried will work. i'm not
trying to using anything other than CNTRL + ALT and a
letter key.

after applying and saying ok in properties window, i try
keyboard shortcut and get no response at all. no error
message even.

i will try it again without any non-microsoft svc running
to try and see if something else is conflicting with this
functionality, but since this would be a dumb way to have
to use that function, i thought i'd ask here first in case
someone know how to deal with this problem. thanks.

eli

 

[David Candy]

Do you have arrows on your shortcuts.

 

[eli]

well, the shortcut i'm trying to do specify a shortcut key
for is on the Taskbar, and no, that little icon doesn't
have an arrow on it. but i'm not sure how that's relevant?
pls advise. thanks.

 

[David Candy]

The shortcuts need to be on the start menu or desktop.

 

[Ramesh [MVP]]

but i'm not sure how that's relevant?
The reason why David may have asked that is, there is a known issue (if you have removed teh IsShortcut value in the registry, in an attempt to remove the shortcut arrow).

--
Ramesh - Microsoft MVP
Windows XP Shell
http://www.mvps.org/sramesh2k


well, the shortcut i'm trying to do specify a shortcut key
for is on the Taskbar, and no, that little icon doesn't
have an arrow on it. but i'm not sure how that's relevant?
pls advise. thanks.