Shortcut Keys Do Not Save

[Guest]

Hi Guys,
My problem is that MS Word will not save the customized Shortcut Keys that I
set up for my keyboard. I go to Tools- Customize- Keyboard, and then I
assign new shortcut keys and save the changes in: Normal. I then close out
of both screens. The shortcut keys work properly until I exit MS Word. When
I reopen Word, the shortcut keys that I had previously set up no longer work.
The same thing happens when I save Macros. For some reason, all the
customized settings disappear when I exit the MS Word Application. Does
anyone know how to solve this problem? The PC has just been formatted and is
completely clear of errors. I have Norton Internet Security and Norton
System Works installed, so everything is well protected and running nicely.
The MS Word application is from a newly installed Microsoft 2003 student and
teacher edition, which is updated and activated. I can’t seem to figure out
what is going on, and I would be extremely happy if someone could provide
some on this matter!!

 

[Suzanne S. Barnhill]

Please see my reply to your duplicate question elsewhere.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[Suzanne S. Barnhill]

I have no idea where "elsewhere" is (possibly even earlier in this same NG),
but the issue here is often that the user is running Adobe Acrobat 7, which
prevents Normal.dot from being saved. See the last section of
http://www.gmayor.com/lose_that_adobe_acrobat_toolbar.htm

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

Where is "Elsewhere?" I'd like to see the response.

My problem is slightly different. When I assign macros to a shortcut
key via Tools/Customize/Keyboard, they show up as assigned but don't
work. Assigned styles do.

When I delete and recreate the Macro and assign it a shortcut key at
that time, it works fine.

This problem is fairly new to me, though I can't pinpoint exactly when
it began.
Joe G.

Please see my reply to your duplicate question elsewhere.

User wrote:
My problem is that MS Word will not save the customized Shortcut Keys
that[/i]

I-
set up for my keyboard. I go to Tools- Customize- Keyboard, and then
I
assign new shortcut keys and save the changes in: Normal. I then
close-
out-
of both screens. The shortcut keys work properly until I exit MS
Word.-
When-
I reopen Word, the shortcut keys that I had previously set up no
longer-
work.-
The same thing happens when I save Macros. For some reason, all the
customized settings disappear when I exit the MS Word Application.
Does
anyone know how to solve this problem? The PC has just been formatted
and-
is-
completely clear of errors. I have Norton Internet Security and
Norton
System Works installed, so everything is well protected and running-
nicely.-
The MS Word application is from a newly installed Microsoft 2003
student-
and-
teacher edition, which is updated and activated. I can’t seem to
figure-
out-
what is going on, and I would be extremely happy if someone could
provide
some on this matter!!
-

[/QUOTE]