Hello,
Thank you for your update. I understand that it may be an inconvenient
process to reinstall the server. However, I am glad that everything works
now. Please monitor this server and feel free to let us know if the problem
comes back.
Thank you for using our news groups!
Regards,
Joe Wu
Product Support Services
Microsoft Corporation
Get Secure! -
www.microsoft.com/security
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--------------------
|From: "Tim Brown" <
[email protected]>
|References: <
[email protected]>
<aWDShQ#
[email protected]>
|Subject: Re: Shared printer
|Date: Mon, 1 Dec 2003 09:50:48 -0000
|Lines: 106
|X-Priority: 3
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|X-Newsreader: Microsoft Outlook Express 6.00.2800.1158
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|Newsgroups: microsoft.public.win2000.general
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|Xref: cpmsftngxa06.phx.gbl microsoft.public.win2000.general:99731
|X-Tomcat-NG: microsoft.public.win2000.general
|
|Thanks, but I ended up having to reimage the print server as there was a
|problem in the OS which was interfering in the print process from other
|PC's.
|
|
||> Hello Tim,
|>
|> Thank you for your post.
|>
|> Let's perform the following tests to narrow down the problem's scope:
|>
|> 1. Let completely remove the printer drivers on the printer server and
|> reinstall the latest driver from HP's website.
|>
|> Step 1 Delete the current driver completely.
|> ==================
|>
|> 1. Click Start->Settings->Printers.
|> 2. On the File menu, click Server Properties item.
|> 3. Choose the Driver page.
|> 4. Choose the HP LaserJet 5 item and then click Remove button.
|> 5. Click the Yes button to confirm.
|>
|> Step 2 Please check if the latest printer driver works.
|> ==================
|>
|> For HP Laser Jet 5 printer, the drivers can be downloaded from:
|>
|>
|
http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?pnameOI
D
|>
|=14997&locale=en_US&taskId=135&prodSeriesId=25479&prodTypeId=18972&swEnvOID
=
|> 181
|>
|> Step 3 Redirect LPT port.
|> ==================
|> Run this command in the Command Prompt:
|>
|> net use LPT2 \\Servername\PrinterSharename
|>
|> where Servername is the computer name of the Windows 2k machine which the
|> printer is installed on, and PrinterSharename is the share name of the
|> printer.
|>
|> 2. If the problem still persists, please connect the printer to another
|> Windows 2000 machine, install drivers, share it, and print from a third
|> computer to see if it works. If the problem does not occur again, I think
|> that we need to focus our next troubleshooting on the problematic printer
|> server.
|>
|> Also, please let me know what operating systems are running on the other
|> workstation machines. Are they all Windows 2000 systems?
|>
|> I look forward to hearing from you. Thanks!
|>
|> Regards,
|> Joe Wu
|> Product Support Services
|> Microsoft Corporation
|>
|> Get Secure! -
www.microsoft.com/security
|>
|> ====================================================
|> When responding to posts, please "Reply to Group" via your newsreader so
|> that others may learn and benefit from your issue.
|> ====================================================
|> This posting is provided "AS IS" with no warranties, and confers no
|rights.
|>
|> --------------------
|> |From: "Tim Brown" <
[email protected]>
|> |Subject: Shared printer
|> |Date: Fri, 28 Nov 2003 15:35:40 -0000
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|> |Xref: cpmsftngxa06.phx.gbl microsoft.public.win2000.general:99338
|> |X-Tomcat-NG: microsoft.public.win2000.general
|> |
|> |I have a shared printer on a W2K workstation (HPLJ5). I am able to
print
|> to
|> |the printer from this workstation but when I print to this printer from
|any
|> |other workstation the printer prints either blank pages or distorted
|> |printouts.
|> |
|> |I have deleted and reinstalled the driver on the 'owner' PC and deleted
|and
|> |reinstalled the shared printer on other workstations. I have also run
|> |Chkdsk and defrag on the 'owner' PC.
|> |
|> |Any ideas?
|> |
|> |
|> |
|>
|
|
|
