setup caused illegal instruction fault in setup.exe at 0x00000030

[PamT]

When installing virus software I get message "setup caused
illegal instruction fault in setup.exe at 0x00000030".
I've installed this software numerous times on numerous
computers and have never received this error message. I
can't find reference to it in MS knowledge base.

 

[Rick \Nutcase\ Rogers]

Hi Pam,

Try cleaning up the installer.

Start/run services.msc, scroll down to "Windows Installer" and double click
it. Stop the service if it is running, set the startup type line to
disabled. Click apply/ok and reboot.

Delete the contents of the temp folders, there may be a file in there
interfering with the setup routine of the installer. Get both:

C:\Windows\temp
C:\Documents and Settings\<username>\local settings\temp

Now reverse the first set of steps and reenable the Windows Installer (You
can just set the startup type to manual). Reboot.

Turn off all other running programs, especially your antivirus software. Use
ctrl+shift+escape, if necessary, to "end task" on everything.

Now retry installing some software.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Plato]

When installing virus software I get message "setup caused
illegal instruction fault in setup.exe at 0x00000030".
I've installed this software numerous times on numerous
computers and have never received this error message. I
can't find reference to it in MS knowledge base.

Clean out out temp folders and disable your 49 background apps, per the
docs, first.