service program error

[Max]

After running a virus checker, win xp home is not acting right. It will not
allow connection to the internet or email. (Normal internet connection is
wireless via a 2Wire modem.)
When i start win, an error message says "Service program is not active."
Have looked in KB - no result. Have run windows setup - no change.
Please help!!
Thanks in advance.

 

[peter]

Have you looked under Computer Management/services....................see
whats NOT running like wireless???
peter

 

[Chuck [MVP]]

After running a virus checker, win xp home is not acting right. It will not
allow connection to the internet or email. (Normal internet connection is
wireless via a 2Wire modem.)
When i start win, an error message says "Service program is not active."
Have looked in KB - no result. Have run windows setup - no change.
Please help!!
Thanks in advance.

Max,

Did the virus checker find any problems? Did it make any changes? I'd start by
looking at LSP / Winsock and TCP/IP problems.
<http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html>
http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html

--
Cheers,
Chuck, MS-MVP 2005-2007 [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My email is AT DOT
actual address pchuck mvps org.

 

[Max]

Chuck, THank you soooo much. Went to your blogspot and found the solution.
It must have been a corrupted LSP/Winsock in XP SP2 because running cmd and
typing in netsh winsock reset catalog COMPLETELY fixed the problem Thank you
again soooo much. Max

After running a virus checker, win xp home is not acting right. It will not
allow connection to the internet or email. (Normal internet connection is
wireless via a 2Wire modem.)
When i start win, an error message says "Service program is not active."
Have looked in KB - no result. Have run windows setup - no change.
Please help!!
Thanks in advance.

Max,

Did the virus checker find any problems? Did it make any changes? I'd start by
looking at LSP / Winsock and TCP/IP problems.
<http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html>
http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html

--
Cheers,
Chuck, MS-MVP 2005-2007 [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My email is AT DOT
actual address pchuck mvps org.

 

[Chuck [MVP]]

Chuck, THank you soooo much. Went to your blogspot and found the solution.
It must have been a corrupted LSP/Winsock in XP SP2 because running cmd and
typing in netsh winsock reset catalog COMPLETELY fixed the problem Thank you
again soooo much. Max

Thanks for the update, Max. Glad to help.

--
Cheers,
Chuck, MS-MVP 2005-2007 [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My email is AT DOT
actual address pchuck mvps org.