G
Guest
Hi,
I installed SP2 successfully at first, then I found a program stopped
working under SP2. So I restored Windows to a previous point. Then Windows
crashed. Then I did a repair install. Then Windows started fine but Office
2003 stopped working, saying I need to complete SP2 installation. I then was
trying to install xp service pack 2, but got the error message of "Access is
denied". It's not the registry problem because I didn't see any error message
about registry in the log files. Please give advice, experts. The following
is my svcpck.log file:
2.328: 2004/12/21 11:42:59.061 (local)
2.328: c:\4ef8e45d70c5554d4290b5d09d4013\i386\update\update.exe (version
5.5.1005.0)
2.422: Service Pack started with following command line:
3.109: Return Value From OnACPower = 1
3.109: OnACPower returned value( 0x1 ) which is Equal To 0x1
3.109: Condition succeeded for section OnACPower.Section in Line 1 of
PreRequisite
3.109: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures is
not Present
3.109: First Condition in A6Block.Section Succeeded
3.109: Condition succeeded for section A6Block.Section in Line 2 of
PreRequisite
10.547: PrepareToTrustInfFile: MySetupCopyOEMInf failed: 0x5
10.547: IsInfFileTrusted: PrepareToTrustInfFile Failed: 0x5
10.563: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine
value, error 0x2
10.563: DoInstallation: Failed to unregistering spuninst.exe for recovery.
10.563: Access is denied.
11.938: Message displayed to the user: Access is denied.
11.938: User Input: OK
11.938: Service Pack 2 installation did not complete.
13.453: Message displayed to the user: Service Pack 2 installation did not
complete.
13.453: User Input: OK
13.453: Update.exe extended error code = 0x5
13.453: Update.exe return code was masked to 0x643 for MSI custom action
compliance.
I installed SP2 successfully at first, then I found a program stopped
working under SP2. So I restored Windows to a previous point. Then Windows
crashed. Then I did a repair install. Then Windows started fine but Office
2003 stopped working, saying I need to complete SP2 installation. I then was
trying to install xp service pack 2, but got the error message of "Access is
denied". It's not the registry problem because I didn't see any error message
about registry in the log files. Please give advice, experts. The following
is my svcpck.log file:
2.328: 2004/12/21 11:42:59.061 (local)
2.328: c:\4ef8e45d70c5554d4290b5d09d4013\i386\update\update.exe (version
5.5.1005.0)
2.422: Service Pack started with following command line:
3.109: Return Value From OnACPower = 1
3.109: OnACPower returned value( 0x1 ) which is Equal To 0x1
3.109: Condition succeeded for section OnACPower.Section in Line 1 of
PreRequisite
3.109: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures is
not Present
3.109: First Condition in A6Block.Section Succeeded
3.109: Condition succeeded for section A6Block.Section in Line 2 of
PreRequisite
10.547: PrepareToTrustInfFile: MySetupCopyOEMInf failed: 0x5
10.547: IsInfFileTrusted: PrepareToTrustInfFile Failed: 0x5
10.563: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine
value, error 0x2
10.563: DoInstallation: Failed to unregistering spuninst.exe for recovery.
10.563: Access is denied.
11.938: Message displayed to the user: Access is denied.
11.938: User Input: OK
11.938: Service Pack 2 installation did not complete.
13.453: Message displayed to the user: Service Pack 2 installation did not
complete.
13.453: User Input: OK
13.453: Update.exe extended error code = 0x5
13.453: Update.exe return code was masked to 0x643 for MSI custom action
compliance.