Service Pack 1 and Control Panel Applet Failures

[Cal Bear '66]

After installing today's Windows Updates, I was offered SP 1. The installation
went very smoothly; however, I now get a "Windows Explorer Has Stopped Working"
message whenever I try to run most Control Panel Applets (System, Welcome
Center, Administrative Tools, Performance Information and Tools, User Accounts,
etc.). The error details in Problem Reports and Solutions seems to be the same
for all the errors with the same Bucket ID:

Product
Windows Explorer

Problem
Stopped working

Date
4/8/2008 3:25 PM

Status
Report Sent

Problem signature
Problem Event Name: APPCRASH
Application Name: Explorer.exe
Application Version: 6.0.6001.18000
Application Timestamp: 47918e5d
Fault Module Name: kernel32.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a76d
Exception Code: c0000005
Exception Offset: 00045dbe
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 3058
Additional Information 2: 49239468672f25b862e5009a379bfa60
Additional Information 3: 7966
Additional Information 4: a7969624a6d6e35d349abc79df255a99

Extra information about the problem
Bucket ID: 642110404

Searching the Knowledge Base or Tech Net for this ID gives nothing. Zachd, do
you know what this Bucket ID means, or could you explain how I can look it up
for myself?



I Bleed Blue and Gold
GO BEARS!

 

[Mark L. Ferguson]

It's a good bet you downloaded a bad copy of SP1. Uninstall it and try
again.

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Mark L. Ferguson
..

 

[zachd [MSFT]]

Sorry, been offline at work due to busy and at home due to getting the new
PC in place. =)

You can generally tinker with DMP files (the Windows crash files) in the
Windows Debugging Toolkit tools and get interesting data.

That generally indicates that you have a bogus control panel installed. If
you put up the DMP file at somewhere I can look at, I should be able to get
much more specific. =)

-Zach

 

[Cal Bear '66]

Zachd:

Thank you very much for your offer of help.

However, please excuse my ignorance, I cannot locate any DMP files. I can
locate the crash in Event Viewer, but it does not give me any more information
than is in Problem Reports and Solutions.


I Bleed Blue and Gold
GO BEARS!

 

[zachd [MSFT]]

When you hit the crash, it should generate the DMP file then. If not, I'd
have to look up the current rules on how generate crash DMPs (the Windows
Debugging Toolkit?) myself, since all my systems are configured this way
already. =\

http://msdn2.microsoft.com/en-us/library/d5zhxt22(VS.71).aspx