Serious Error - Device Driver

[Guest]

Hey Out There: I'm having so many problems with this system! This has
happened 3 or 4 times now. I insert a cd into my drive and system shuts
down. When it restarts (on its own) an error comes up - the system has
recovered from a serious error. Windows error reporting says - caused by
Device Driver. How do I know which device driver?
Here are the error codes:
error signature:
BC Code: 1000000a
BCP1: 000000B0
BCP2: 00000002
BCP3: 00000000
BCP4: 804EF13C
OS Ver: 5_1_2600
SP: 2_0
Product: 256_1

All ????????????? to me!!

Can anyone help? I appreciate it.

P.S. I think I should just ditch this Sony VAIO RBG 50 Media Center system
which I only bought a year ago and start all over. I didn't have these
problems with the last system I had. It never crashed once. Anyone out
there want a cheap computer???
Thanks for listening to my rant, too.

 

[Will Denny]

Hi

Please try the following link to Jim Eshelman's web page - left hand column
(0A)

http://aumha.org/win5/kbestop.htm

--


Will Denny
MS-MVP Shell/User
Please reply to the Newsgroup


Please reply to the Newgroups

 

[Guest]

Thanks alot Denny. I'll have to do some thinking on this! I haven't
installed any new hardware or updated any drivers lately. Since it's only
happened when I insert a cd, do you think it's my dvd drive driver? I was
looking through all my driver info and every one says they are working
properly. I'm stumped! But, thanks for the link and I'll read more and see
what I can figure out. In the meantime, I'm going to shop for a new system
and maybe I can ditch my Sony!!

 

[Vicky Vale]

Do you have Daemon tools installed on that machine?

I had a problem exactly like you were reporting.

I used windebug to debug the dump files created by the crash found the
faulty driver quickly.

To learn how to use windebug, search for following
windbg dump

 

[Guest]

I'm not sure if I do but I'll check. Thanks for the tip!

 

[Ron Martell]

I'm not sure if I do but I'll check. Thanks for the tip!

Hi Terry.

If the suggestion from Vicky Vale does not help you to sort out the
problem then post a response back here. There is another method of
identifying the faulty driver.

What you are looking for is the device driver that is using memory
address 804EF13C (parameter 4 of your error message).

Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2006)
On-Line Help Computer Service
http://onlinehelp.bc.ca
Syberfix Remote Computer Repair

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."

 

[Guest]

my message led me to the driver of a flash storage medium usb. the stupid
thing is this uses the windows xp drivers. what then got crazy was that the
error transferred to my laptop (wireless connection)
i have been going through and getting rid of rubbish on my computors and did
regseeker on the PC. I had a problem with norton 2006 so got rid of that and
installed avg. Then after making an apointment with my tech decided to do a
final system restore. It worked on both machines. still have no idea what was
wrong and will test the removable storage on the lap top again.