SENT E-MAIL

G

Guest

I TRIED TO DELETE ALL MY SENT E-MAIL AND ONLY A FEW CAN BE DELETED AND THE
REST I TRIED TO DELETE THEM AND A POP-UP COMES OUT SHOWING;
((AN UNKNOWN ERROR HAS OCCURED))
WHAT CAN I DO TO CORRECT THIS ERROR? HOW CAN I DELETE THOSE SENT E-MAILS?

PLEASE HELP?
 
J

Julian

CYNZZY said:
I TRIED TO DELETE ALL MY SENT E-MAIL AND ONLY A FEW CAN BE DELETED AND THE
REST I TRIED TO DELETE THEM AND A POP-UP COMES OUT SHOWING;
((AN UNKNOWN ERROR HAS OCCURED))
WHAT CAN I DO TO CORRECT THIS ERROR? HOW CAN I DELETE THOSE SENT E-MAILS?

PLEASE HELP?

First you'd have to turn caps lock off before I'd even consider it.
 
F

Frank Saunders, MS-MVP OE/WM

CYNZZY said:
I TRIED TO DELETE ALL MY SENT E-MAIL AND ONLY A FEW CAN BE DELETED AND THE
REST I TRIED TO DELETE THEM AND A POP-UP COMES OUT SHOWING;
((AN UNKNOWN ERROR HAS OCCURED))
WHAT CAN I DO TO CORRECT THIS ERROR? HOW CAN I DELETE THOSE SENT E-MAILS?

PLEASE HELP?

Email scanning should be turned off in any anti-virus. It provides no
protection not provided by the regular resident protection. Beside that,
McAfee and Norton are not compatible with Windows Mail.

If you are not willing to just ignore them, the only way is to delete both
copies of the database (which does not contain the messages, but only
references to them) and let WinMail rebuild it.
First close WinMail, then use Task Manager to make sure there are no
instances of it under applications or processes.
Then click Start | Search | Advanced Search
Check the box to include non-indexed, hidden and system files.
In the Name field type WindowsMail.MSMessageStore and click the Search
button.
It should show you two copies. Delete both of them and re-open WinMail.
Note: some people report not being able to recover messages after doing
this.
 

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