"Send immediately when connected" doesn't work

[Guest]

I connect via LAN. It used to work. Since a recent re-install, the option
"Send immediately when connected" doesn't work. I've checked the box. I
tried un-checking it and restarting Outlook and then re-checking it. Outlook
still waits until I click on "Send/Receive" before it checks for new e-mail.

Can you help me?

BTW, Your article #319901 was a great help!

 

[Russ Valentine [MVP-Outlook]]

Outlook version, mail account type, automatic polling interval would be
relevant information that might permit an answer.

 

[Guest]

Version is 2002(10.6515.6573)SP3
Mail Account is a POP/SMTP server (internet e-mail)
Polling interval was 5 minutes... I just moved it to 10minutes.
I can't believe how quickly you responded. Thanks!!

Outlook version, mail account type, automatic polling interval would be
relevant information that might permit an answer.
--
Russ Valentine
[MVP-Outlook]

I connect via LAN. It used to work. Since a recent re-install, the option
"Send immediately when connected" doesn't work. I've checked the box. I
tried un-checking it and restarting Outlook and then re-checking it.
Outlook
still waits until I click on "Send/Receive" before it checks for new
e-mail.

Can you help me?

BTW, Your article #319901 was a great help!

 

[Russ Valentine [MVP-Outlook]]

If automatic polling once worked and now fails, you also need to examine
what changes were made to your setup before automatic polling stopped
working.

In general, here are the reasons automatic polling might fail in Outlook:
1. You have created an unrealistic polling interval. Many users set their
polling interval to 1 minute thinking they will be downloading mail
continuously as it arrives. Such settings are not recommended. They put an
unnecessary strain on mail servers and can create conflicting polling
requests that can damage your Send/Receive Group or even your account
settings. 10 minutes is the recommended minimum.
2. While exiting Outlook, you inadvertently set your profile to Work Offline
(this option is immediately above the Exit command in the File menu).
3. You have a damaged Send/Receive Group as documented here:
http://support.microsoft.com/support/kb/articles/q312/3/36.asp
4. You have overridden your Send/Receive Group settings as documented here:
http://support.microsoft.com/support/kb/articles/q320/8/36.asp
5. Your mail account settings are corrupt. Recreate your mail account from
scratch.
6. Firewall software is blocking your transmission. Disable your Firewall
temporarily to see if automatic polling is restored.
7. Windows XPSP2 changes to RPC, but only if running against Exchange
Server. See http://support.microsoft.com/kb/883606


--
Russ Valentine
[MVP-Outlook]

Version is 2002(10.6515.6573)SP3
Mail Account is a POP/SMTP server (internet e-mail)
Polling interval was 5 minutes... I just moved it to 10minutes.
I can't believe how quickly you responded. Thanks!!

Outlook version, mail account type, automatic polling interval would be
relevant information that might permit an answer.
--
Russ Valentine
[MVP-Outlook]

I connect via LAN. It used to work. Since a recent re-install, the
option
"Send immediately when connected" doesn't work. I've checked the box.
I
tried un-checking it and restarting Outlook and then re-checking it.
Outlook
still waits until I click on "Send/Receive" before it checks for new
e-mail.

Can you help me?

BTW, Your article #319901 was a great help!

 

[Guest]

Thanks, Russ! That'll take e few minutes to check out, so I'll do it this
evening after work. I'll let you know which one it was. Thanks for the help!

If automatic polling once worked and now fails, you also need to examine
what changes were made to your setup before automatic polling stopped
working.

In general, here are the reasons automatic polling might fail in Outlook:
1. You have created an unrealistic polling interval. Many users set their
polling interval to 1 minute thinking they will be downloading mail
continuously as it arrives. Such settings are not recommended. They put an
unnecessary strain on mail servers and can create conflicting polling
requests that can damage your Send/Receive Group or even your account
settings. 10 minutes is the recommended minimum.
2. While exiting Outlook, you inadvertently set your profile to Work Offline
(this option is immediately above the Exit command in the File menu).
3. You have a damaged Send/Receive Group as documented here:
http://support.microsoft.com/support/kb/articles/q312/3/36.asp
4. You have overridden your Send/Receive Group settings as documented here:
http://support.microsoft.com/support/kb/articles/q320/8/36.asp
5. Your mail account settings are corrupt. Recreate your mail account from
scratch.
6. Firewall software is blocking your transmission. Disable your Firewall
temporarily to see if automatic polling is restored.
7. Windows XPSP2 changes to RPC, but only if running against Exchange
Server. See http://support.microsoft.com/kb/883606


--
Russ Valentine
[MVP-Outlook]

Version is 2002(10.6515.6573)SP3
Mail Account is a POP/SMTP server (internet e-mail)
Polling interval was 5 minutes... I just moved it to 10minutes.
I can't believe how quickly you responded. Thanks!!

Outlook version, mail account type, automatic polling interval would be
relevant information that might permit an answer.
--
Russ Valentine
[MVP-Outlook]
I connect via LAN. It used to work. Since a recent re-install, the
option
"Send immediately when connected" doesn't work. I've checked the box.
I
tried un-checking it and restarting Outlook and then re-checking it.
Outlook
still waits until I click on "Send/Receive" before it checks for new
e-mail.

Can you help me?

BTW, Your article #319901 was a great help!

 

[Guest]

Thanks, again, Russ!
A slight twist on our suggestions... Under Tools>Options>Mail
Setup>Send/Recive, the box "Include this group in send/receive (F9)," was
checked but not the box "Schedule an automatic send/receive... ." All I had
to do was check this polling-frequency box and now it works just fine.
Thanks for leading me to it!

Thanks, Russ! That'll take e few minutes to check out, so I'll do it this
evening after work. I'll let you know which one it was. Thanks for the help!

If automatic polling once worked and now fails, you also need to examine
what changes were made to your setup before automatic polling stopped
working.

In general, here are the reasons automatic polling might fail in Outlook:
1. You have created an unrealistic polling interval. Many users set their
polling interval to 1 minute thinking they will be downloading mail
continuously as it arrives. Such settings are not recommended. They put an
unnecessary strain on mail servers and can create conflicting polling
requests that can damage your Send/Receive Group or even your account
settings. 10 minutes is the recommended minimum.
2. While exiting Outlook, you inadvertently set your profile to Work Offline
(this option is immediately above the Exit command in the File menu).
3. You have a damaged Send/Receive Group as documented here:
http://support.microsoft.com/support/kb/articles/q312/3/36.asp
4. You have overridden your Send/Receive Group settings as documented here:
http://support.microsoft.com/support/kb/articles/q320/8/36.asp
5. Your mail account settings are corrupt. Recreate your mail account from
scratch.
6. Firewall software is blocking your transmission. Disable your Firewall
temporarily to see if automatic polling is restored.
7. Windows XPSP2 changes to RPC, but only if running against Exchange
Server. See http://support.microsoft.com/kb/883606


--
Russ Valentine
[MVP-Outlook]

Version is 2002(10.6515.6573)SP3
Mail Account is a POP/SMTP server (internet e-mail)
Polling interval was 5 minutes... I just moved it to 10minutes.
I can't believe how quickly you responded. Thanks!!

:

Outlook version, mail account type, automatic polling interval would be
relevant information that might permit an answer.
--
Russ Valentine
[MVP-Outlook]
I connect via LAN. It used to work. Since a recent re-install, the
option
"Send immediately when connected" doesn't work. I've checked the box.
I
tried un-checking it and restarting Outlook and then re-checking it.
Outlook
still waits until I click on "Send/Receive" before it checks for new
e-mail.

Can you help me?

BTW, Your article #319901 was a great help!