"Send" command not working

J

Jo

I lcik on send and may message does not get sent. I go to the Outbox and the
message is still there. It never shows up in the "Sent" folder. I have
tried several diffent ways to send it: using ALT S, going into Tools in the
main menu, opening the message and going into "File" and clicking on "Send",
etc. Ntoheing works. As a result I cannot respond to any messages - my
Outbox keeps getting bigger and bigger.
Any help would be greatly appreciated!!
 
M

mac

Jo said:
I lcik on send and may message does not get sent. I go to the Outbox and
the
message is still there. It never shows up in the "Sent" folder. I have
tried several diffent ways to send it: using ALT S, going into Tools in
the
main menu, opening the message and going into "File" and clicking on
"Send",
etc. Ntoheing works. As a result I cannot respond to any messages - my
Outbox keeps getting bigger and bigger.
Any help would be greatly appreciated!!

Only one message that will not send, will block all others in the queue.

Move the messages that are in the Outbox, to your Drafts folder.

Double click them one by one, and try to send them again.

If any fail to send, then copy and paste the complete error message in to
your reply.

Why don't you use spell chucker?
 
J

Jo

Thanks Steve - You are right the very first message would not "Send". The
error message I get when I go to "Send" is a Microsoft Windows Error Message
which says: " The message could not be sent. An error has occurred"
Still nothing will send. Now what should I do?

Thanks for your help and I like your cents of humor. I don't know how to
use the spell check in this Help system. I am typing in the dark.
--------------------------------------------------------------------------------




Windows Mail
 
G

Gary VanderMolen

Did you move all the messages currently in the Outbox to the Drafts folder,
before you tried sending a new test message?

Which antivirus are you running? Some of them are not fully compatible
with Windows Mail.

To turn on spell checking: Tools, Options, Spelling, select the first box.
 
J

Jo

Thank you. I put all messages in the Outbox into the Drafts Folder, except
one, when I go to move it to the DRAFTS folder, I get a message: "Selected
message cannot be moved. An unknown error has occurred." I have Norton
Internet Security version 16.5.0.134 with AntiVirus and other protections.
What should I do?
 
M

mac

Jo said:
Thank you. I put all messages in the Outbox into the Drafts Folder,
except
one, when I go to move it to the DRAFTS folder, I get a message: "Selected
message cannot be moved. An unknown error has occurred." I have Norton
Internet Security version 16.5.0.134 with AntiVirus and other protections.
What should I do?

Move any messages that will, from the Outbox to the Drafts Folder.

Apply this Microsoft Hotfix:

Messages may be stuck in the Outbox when you use Windows Mail on a computer
that is running Windows Vista

http://support.microsoft.com/kb/941090

Download and then install.

Also get WMUtil from http://www.oehelp.com/WMUtil/Default.aspx
Read the instructions.

WMUtil should do the job for you, if the hotfix fails.

I see that you got the spell checker working :))
 

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