Send but not receive emails

[Guest]

I have been using Outlook 2003 with my internet provider for months without
a problem. All of a sudden it stopped working. It starts downloading a
message,
stops part way through then says it must close without a specific error
message. The message I get is:

"Microsoft Outlook has encountered a problem and needs to close. We are
sorry for the inconvenience. To see what data this error report contains,
click here. "

When I restart it, it starts downloading the same message and stops again.
etc, etc. There is actually a version of the partially downloaded message in
my junk mail each time. The listing is identified as NONE and there is no
received time or sender identified on the inbox.

I have reloaded Outlook, remover the Norton Internet Security and there is
no
change. I have now tried removing the profile from the register and starting
a new
one. This did not solve the problem.

I can use Outlook Express and it works fine. When I setup an account in
outlook and send a test message all seems to work.

This is an XP system.

I am out of ideas and need help. Any ideas?

 

[Oliver Vukovics]

Dear DSW,

on this sites is a description about the error: "I can send, but not
receive e-mail messages"
http://office.microsoft.com/en-us/outlook/HA011117021033.aspx

Maybe it helps.

 

[Guest]

This siote describes how to setup Office to retrieve messages. My Office
tries to retrieve them but fails.The site does not cover that.

 

[Joe Grover]

Does your ISP have a web-based email utility? If so, log into the web-based
email and remove the offending message. This can happen if a message is
corrupted, or if you have antivirus software scanning inbound emails (which
I can't stand, heh) and there's something about that message it's having a
problem scanning.

Joe

 

[Guest]

That has been tried. Another strange thing is that when my outlook fails to
download a message, it sends a reply to the sender with the body text "QUIT".
Could it be a virus? Norton has not found one.