Security Descriptor error - why is this happening to me? :'-(

[Solitary Soul]

Hi,

I ran Norton Disk Doctor on my hard drive, and it found a problem with
my "security descriptors:"

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Norton Disk Doctor found problems with the file system.
Run Norton Disk Doctor and check the Fix Errors option.
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Disk Doctor tells me that "The 'Fix errors' checkbox was not checked."
I don't see a check box anywhere to check for fixing errors.
I suspect it doesn't exist for the Win 2k version.

Chkdsk doesn't fix the problem either.

Any ideas as to what I should do next?


This is the entire report, as it was generated by Disk Doctor:
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Norton Disk Doctor
Wed Feb 18 15:11:30 2004

*************************
* Report for Drive C: *
*************************

DISK INFORMATION
----------------

The type of the file system is NTFS
Volume Name is WIN 2000 PRO
Volume Serial Number is C49D2BB9

4096540 KB total disk space.
3478792 KB in 35435 files.
14044 KB in 2689 indexes.
12 KB in bad sectors.
43388 KB in use by the system.
4096 KB occupied by the log file.
560304 KB available on disk.
4096 bytes in each allocation unit.
1024135 total allocation units on disk.
140076 allocation units available on disk.


SYSTEM AREA STATUS
------------------

No errors in the system area



FILE STRUCTURE STATUS
---------------------

No errors in the file structure



INDEXES STATUS
--------------

No index errors



SECURITY DESCRIPTORS STATUS
---------------------------

The 'Fix errors' checkbox was not checked.
Corrective actions indicated below were
not written to the disk.

Correcting errors in the master file table's (MFT) BITMAP attribute.

Correcting errors in the Volume Bitmap.

Norton Disk Doctor found problems with the file system.
Run Norton Disk Doctor and check the Fix Errors option.


FILE DATA STATUS
----------------

To perform this test, adjust the following settings. In the Norton Disk Doctor main
window, check Fix errors and click Options. In the Options window, on the General tab,
check Enable Free Space testing and click OK.
Because this test requires exclusive drive access, you may need to restart your computer
to perform this test.



SURFACE TEST STATUS
-------------------

Surface test performed
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Thanks,


Solitary Soul
=======================

 

[Joseph Conway [MSFT]]

You can run chkdsk with the /f and /r switchs to make sure that there isnt a
problem, if that comes back clean then I would say that youre fine.

 

[Solitary Soul]

You can run chkdsk with the /f and /r switchs to make sure that there isnt a
problem, if that comes back clean then I would say that youre fine.

Well, it came back clean, but DiskDoctor still tells me there is a problem.

Does anyone know of a GOOD disk checking utility for NTFS partitions?
... something I can use instead of Norton DiskDoctor?


Solitary Soul
=======================

 

[Joseph Conway [MSFT]]

Well again, chkdsk.....its actually very good. I would wonder what Norton
is finding, have you tried calling them?

 

[Solitary Soul]

Well again, chkdsk.....its actually very good. I would wonder what Norton
is finding, have you tried calling them?

It's my understanding that I have to pay for phone support,
and I have a feeling that the problem is in their software (with DD)
- and I'm not giving them a plug-nickel to help them fix their problem.

I went all over their website, and I couldn't find an email address
for tech support, and the address that I have didn't work - the message
got returned as undeliverable. I see LOTS of stuff for corporate clients,
but not much for us little guys - if I'm too small to be bothered with,
then I think I'll start looking around for alternatives - I'm pretty
much dissatisfied with Symantec - I've had problems with their stuff
in the past.

THIS is part of the reason why I'm asking for recommendations for
alternatives - I'm about ready to chunk Symantec altogether and
use other stuff - so long as I can find plenty of other stuff
to substitute, to cover all the bases.

Besides a disk checking utility, I need something to evaluate
and fix any problems with the operating system (something like WinDoctor).


Solitary Soul
=======================

 

[Joseph Conway [MSFT]]

Well like I said, chkdsk is typically very good at what it does, if it says
you are clean then I would imagine you are fine. I will leave it to the
rest of the group to determine what other products might do what you need.