G
Guest
Hello,
I have an end user who has been having an issue. Any time he issues "Search"
(either from Start or within Windows Explorer), he gets an App Error in
explorer.exe. His computer is running XP Pro SP2, with IE 6.
I have run SFC /SCANNOW, which returned a bad signature in vgx.dll - the
System Event Log returned "the file could not be restored to its original,
valid version. Version of bad file is 6.0.2900.3051."
This user is a hardware engineer and his environment changes constantly;
therefore, System Restore is NOT an option. Also, he said he's been having
this issue "for some time now" and his Restore points only go back 2 weeks,
so I am not sure that would even help.
Can anyone suggest any alternate options? I was thinking of attempting to
repair IE but wasn't sure if that would restore the file or not.
I have an end user who has been having an issue. Any time he issues "Search"
(either from Start or within Windows Explorer), he gets an App Error in
explorer.exe. His computer is running XP Pro SP2, with IE 6.
I have run SFC /SCANNOW, which returned a bad signature in vgx.dll - the
System Event Log returned "the file could not be restored to its original,
valid version. Version of bad file is 6.0.2900.3051."
This user is a hardware engineer and his environment changes constantly;
therefore, System Restore is NOT an option. Also, he said he's been having
this issue "for some time now" and his Restore points only go back 2 weeks,
so I am not sure that would even help.
Can anyone suggest any alternate options? I was thinking of attempting to
repair IE but wasn't sure if that would restore the file or not.