Screen goes blank while working

[Mike E.]

My Shuttle Spacewalker running XP Professional has had a
problem for the past few months. It will be working fine,
then suddenly the next keystroke or mouse click will cause
the screen to go black-or it may turn a solid color
(white, green, purple, etc). It is completely
unpredictable when this will happen. It has even happened
when the computer is booting up or re-starting. When this
happens the keyboard and mouse go dead as well. Ctrl-Alt-
Delete does nothing. The only thing I can do when this
happens is turn the computer off with the on-off button
and then restart it. (After waiting 30 seconds, of
course.) I asked someone at a computer store about this
and was told the only thing to do is bring it in and have
each component tested. Anyone seen this problem before?

 

[Mike E.]

I forgot to mention, it never does this when I am in Safe
Mode.

 

[Guest]

Since you mentioned “Shuttleâ€, I would check for overheat first…

Then...

Optimize your box:

How to optimize Windows XP for the best performance:
http://home.earthlink.net/~rikhardk/How to optimize Windows XP for the best performance.htm

Check for Spyware/adware/etc. (links on the page)

Update Windows (Critical Updates and Service Packs only):
http://v4.windowsupdate.microsoft.com/en/default.asp

Then update your video driver.

Good Luck!

 

[S.Sengupta]

Hi,
Go to the Event Viewer and check the exact cause of the problem.Update
all the drivers.seems to me a graphic/video card problem.You
check/update the driver.
regards,
ssg MS-MVP
pronetworks.org

 

[msi]

actually from that link i thot it was stupid to suggest you turn off error
reporting and other usefull things.

 

[Mike E.]

Tonight my hard drive died. Won't even boot from a boot
disc. I put in another hard drive I had with Win 95 on it
and the computer works fine now. (Except that it's Win
95). Thank you to all who tried to help me.