R
Richard
I have a three year old HP Desktop running
XP SP-2. For the last three weeks I have experienced
Screen Freezes. They started out happening every few
days and have progressed to 3 in a five minute period
early today. I cannot detect a pattern to the problem.
However most occur while I am online. The screen will
freeze and the only way to break out of it is a hard
reboot by powering down. Alt Ctrl Del does not do anything.
Sometimes the screen goes blank for a second or two
and then comes back but within 30 seconds or so it then
freezes.
I have run the HP tests that came with the computer
but none of them fail. I have scanned the computer with
Avira Anti-Virus, Windows Defended, and Spybot but they
find no problem. I suspect a memory or graphic card
problem but I don't know how to tell for sure and I don't
normally go inside my computers.
Thanks for any guidance you may be able to provide.
Richard
XP SP-2. For the last three weeks I have experienced
Screen Freezes. They started out happening every few
days and have progressed to 3 in a five minute period
early today. I cannot detect a pattern to the problem.
However most occur while I am online. The screen will
freeze and the only way to break out of it is a hard
reboot by powering down. Alt Ctrl Del does not do anything.
Sometimes the screen goes blank for a second or two
and then comes back but within 30 seconds or so it then
freezes.
I have run the HP tests that came with the computer
but none of them fail. I have scanned the computer with
Avira Anti-Virus, Windows Defended, and Spybot but they
find no problem. I suspect a memory or graphic card
problem but I don't know how to tell for sure and I don't
normally go inside my computers.
Thanks for any guidance you may be able to provide.
Richard