Scanpst shows errors

[DL]

WinXp, Office2003 both updated, 2003 format pst of 34mb
Suddenly OL2003 has started giving problems, ie switching between folders or
msgs is slow to display
Scanpst shows errors, which it fixes however the problem reoccurs, over a
period of time, and errors are again shown.
There is only the OLbackup addin.
Scanpst log file shows;
??Couldn't find BBT entry in the RBT (6CF618) - repeated for some 80
addresses
followed by
*Attempting to recover all top-level objects
!!Folder invalid high-water-mark (nidi=5E94, nidiHigh=5EC7)
!!Search folder invalid high-water-mark (nidi=5EA7, nidiHigh=5EC6)

I cannot pin this error to any particular event/update, nothing new has been
installed, and hd tests OK.
Before I start with a new Profile and or data file, is there any where else
I should be looking?
Thanks

 

[Milly Staples [MVP - Outlook]]

Try a new mail profile first, and if that does not work, then create a new .pst file and copy your items from the old to the new.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, DL asked:

| WinXp, Office2003 both updated, 2003 format pst of 34mb
| Suddenly OL2003 has started giving problems, ie switching between
| folders or msgs is slow to display
| Scanpst shows errors, which it fixes however the problem reoccurs,
| over a period of time, and errors are again shown.
| There is only the OLbackup addin.
| Scanpst log file shows;
| ??Couldn't find BBT entry in the RBT (6CF618) - repeated for some 80
| addresses
| followed by
| *Attempting to recover all top-level objects
| !!Folder invalid high-water-mark (nidi=5E94, nidiHigh=5EC7)
| !!Search folder invalid high-water-mark (nidi=5EA7,
| nidiHigh=5EC6)
|
| I cannot pin this error to any particular event/update, nothing new
| has been installed, and hd tests OK.
| Before I start with a new Profile and or data file, is there any
| where else I should be looking?
| Thanks

 

[Charles W Davis]

On computer club member's computers, I have run the scanpst.exe several
times—improving each time that it was run.
"Milly Staples [MVP - Outlook]"
Try a new mail profile first, and if that does not work, then create a new
..pst file and copy your items from the old to the new.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, DL asked:

| WinXp, Office2003 both updated, 2003 format pst of 34mb
| Suddenly OL2003 has started giving problems, ie switching between
| folders or msgs is slow to display
| Scanpst shows errors, which it fixes however the problem reoccurs,
| over a period of time, and errors are again shown.
| There is only the OLbackup addin.
| Scanpst log file shows;
| ??Couldn't find BBT entry in the RBT (6CF618) - repeated for some 80
| addresses
| followed by
| *Attempting to recover all top-level objects
| !!Folder invalid high-water-mark (nidi=5E94, nidiHigh=5EC7)
| !!Search folder invalid high-water-mark (nidi=5EA7,
| nidiHigh=5EC6)
|
| I cannot pin this error to any particular event/update, nothing new
| has been installed, and hd tests OK.
| Before I start with a new Profile and or data file, is there any
| where else I should be looking?
| Thanks

 

[DL]

Been there & done that

 

[DL]

I'll be doing that, thanks

"Milly Staples [MVP - Outlook]"
Try a new mail profile first, and if that does not work, then create a new
..pst file and copy your items from the old to the new.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, DL asked:

| WinXp, Office2003 both updated, 2003 format pst of 34mb
| Suddenly OL2003 has started giving problems, ie switching between
| folders or msgs is slow to display
| Scanpst shows errors, which it fixes however the problem reoccurs,
| over a period of time, and errors are again shown.
| There is only the OLbackup addin.
| Scanpst log file shows;
| ??Couldn't find BBT entry in the RBT (6CF618) - repeated for some 80
| addresses
| followed by
| *Attempting to recover all top-level objects
| !!Folder invalid high-water-mark (nidi=5E94, nidiHigh=5EC7)
| !!Search folder invalid high-water-mark (nidi=5EA7,
| nidiHigh=5EC6)
|
| I cannot pin this error to any particular event/update, nothing new
| has been installed, and hd tests OK.
| Before I start with a new Profile and or data file, is there any
| where else I should be looking?
| Thanks