SBS 2000 can receive but can not send faxes

G

Guest

Hello.... please Help...
My SBS 2000 can receive but can not send faxes.
The server shows the message "Unknown fatal error"
the receiving fax machine shows the message "comm error"

event viewer shows this logs:

Ivent Id: 32028
Source: Microsoft Shared Fax
Category: Outbound
An error was encountered while sending a fax. The service will attempt to
resend the fax. If further transmissions fail, please verify that the
following items are working correctly: phone line, fax sending device and fax
receiving device. Sender: Edinson Rivas Hernandez. Billing code: . Sender
company: . Sender dept: . Recipient name: Janneth Hurtado. Recipient number:
9,5581187. Device name: Zoom External V92 Voice Faxmodem.


Ivent Id: 32027
Source: Microsoft Shared Fax
Category: Outbound
An error was encountered while sending a fax. This fax will not be sent,
because the maximum number of retries has been exhausted. If you restart the
transmission and difficulties persist, please verify that the following items
are working correctly: phone line, fax sending device and fax receiving
device. Sender: Edinson Rivas Hernandez. Billing code: . Sender company: .
Sender dept: . Recipient name: Janneth Hurtado. Recipient number: 9,5581187.
Device name: Zoom External V92 Voice Faxmodem.
 
G

Guest

Hi,

I solve this problem change the drivers of my modem (that is a V.92 modem)
to generic 56.6 V.90 modem and it work fine.

Bye
 

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